Sales Customer Service

Maricela Vega

**** * ***** ****** *****, Tucson Az 85706

520-***-****

********.*.****@*****.***

EMPLOYMENT: Citigroup, Tucson Az

**/****-*******

-A results oriented service/sales professional with proven ability to build

and maintain strong client relationships

-Also using outgoing personality to maintain a successful sales track

record and excellent customer service skills

-Exceeded monthly sales goal target by 25%

-Experience working in fast-paced work environment

-Exceeded customer satisfaction goals on numerous occasions

ADDITIONAL RESPONSIBILITIES:

-Assisted fellow associates thru floor walking as a subject matter expert

-Assisted with supervisor tasks such as coding exceptions for fellow

associates

-Community involvement

-Sales champ

-V.O.E. (voice of the employee) team lead= creating a positive work

environment for the employee. Contributing in the employees voice being

heard

AWARDS:

-Quality excellence winner = recognized for outstanding job performance

-Star player award = recognized for being a great co-worker to fellow

associates

-Platinum winner = recognized for exceeding sales goal

EMPLOYMENT: Convergy's, Tucson Az

06/1999-2001

-Sales and quality results oriented professional

-Building and satisfying client relationships

-Team leadership responsibilities

-Help desk associate = helping fellow associates by answering questions and

assisting on clients accounts as well as problem solving

EMPLOYMENT: Matrix, Tucson Az

11/1997-1998

-Innovative sales professional and telemarketer

-Build and maintained strong client relationships

-Used professional abilities to be successful in sales

-Assist clients with benefits of products and services

-Exceeded client satisfaction goals

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