Customer Service Manager
Resume:
*** *. ******** ** . ********, AR *****
Phone 870-***-**** . E-mail *.*************@*****.***
Timothy J. den Hollander
Education
February 2008-May 2008 North Arkansas College, Harrison, AR
Business Administration/Accounting
Completed one semester
September 2002-May 2003 Grand Rapids Community College, Grand
Rapids, MI
Journeyman Communication Courses
Completed 1 year
August 1997-June 2001 Plymouth Christian High, Grand
Rapids, MI
Graduated June 2001
Work experience
September 2004-Present United States Postal Service, Harrison,
AR
Rural Carrier Associate
Sort and deliver mail to ~600 customers
August 2006-Present Dutch Boy Power Washing, Harrison, AR
Owner
Bid jobs, maintain customer accounts, customer service
General power washing duties
Accounting and book-keeping duties
Employee management
June 2004-August 2006 Twin Lakes Nursing Home, Flippin, AR
Certified Nursing Assistant
Personal care for residents
Charting daily activities and medical changes
August 2002-June 2003 Lynx Communications, Grand Rapids, MI
Apprentice
Install CAT5, coax, low voltage electrical wire & equipment
Maintain network in large hospital, retrofit installs.
August 2001-August 2002 Plymouth Christian School, Grand
Rapids, MI
Assistant Network Manager
Install CAT5 cable and network equipment
Manage network, install/update software
Install new desktop systems
References
Kameron Richter Special Project Analyst, FedEx Freight
Patsy Blevins Customer Service Manager, USPS 432-***-****
Clifford Methvin Owner, Clifford Methvin Equipment Repair
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