Felicia Turner
Indianapolis, IN 46208
**************@*****.***
PROFESSIONAL EXPERIENCE
Performing both business and legal research for large law firms while utilizing both manual and
several online resources. Utilizing LEXIS, Westlaw, Dun & Bradstreet, and Standard and Poor’s.
Conveying with attorneys, staff, and support personnel in regard to various library requests.
Meeting with law office personnel in regard to library usage and operation procedures. Fielding
in-person, online, and telephone requests from satellite offices, conducting interlibrary loan
transactions.
Searching content resources in order to identify the appropriate information to answer questions
via telephone, email or in person. Researching materials and verifying information.
Communicating verbally and in written form. Accurately conveying information to the public.
Successfully following approved processes and procedures. Navigating through multiple
computer applications quickly.
Technical duties such as processing shipments such as new books, dvds, cds, periodicals, and
some equipment. Completed purchase orders and acquired new and special order material for
patron usage. Initiate and complete interlibrary loan procedures. Repair and document damaged
library issuing library cards, assisting and participating in programming, set up, and notification.
Knowledge and experience with an emphasis on copy-cataloguing and audio-visual, book, and
periodical processing. Utilizing established catalog classification rules to classify and ensure that
all incoming material is organized for patron usage. Remove or repair damaged books; register
patrons; circulation of material. Replace materials in shelving area (stacks) or files.
Previously employed by: Baker and Daniels Law Firm, Indianapolis, IN. Indiana University
Law School Library, Indianapolis, IN. Howery and Simon Law Firm, Los Angeles, CA. Baker
and Botts Law Firm, Houston, TX. All positions required extensive online and manual research
of legal and business resources such as state and federal statutes.
Felicia D. Turner
(resume continued)
RECENT EMPLOYMENT EXPERIENCE
Librarian Assistant for a large private school, grades pre -school to eighth. Duties include both
manual and online reference searches and retrieval. Conveying with teachers, parents, and
students in regard to reading lists, classroom assignments, and library collection. Instructing
students, parents and staff in equipment usage, search strategies (forming queries) and
applications. Working with administration with regard to donor research, as well as researching
area resources. Performing general library maintenance functions: circulation, processing, and
shelving. Utilizing various computer programs such as Microsoft Word, Power Point, HP
scanning packages, as well as strong familiarity with Excel.
EMPLOYMENT HISTORY
01/2011 to present freelance information researcher/proofreader/offsite office support
08/1993 to 05/2009 Library Assistant, The Orchard School 615 West 64th Street,
Indianapolis, IN 46260 Ph. 317-***-**** Supervisor: Mrs. Bonnie Smith
06/1992 to 08/1993 Baker & Daniels, LLP 300 N. Meridian Street, Suite 2700 Indianapolis, IN
Supervisor: Ms. Lynn Connor
09/1992 to 07/1995 Indiana University Law School Library, Indianapolis, IN
EDUCATIONAL BACKGROUND
May 2011 Graduate of Martin University, Indianapolis, IN.
Bachelor of Science Degree in Business Administration.
1983 to 1986 Attended Houston Community College: Paralegal Studies Program.
Various employer sponsored workshops and seminars which emphasized employee enhancement
and performance, diversity initiatives, as well as new technology, tools, and methods.
REFERENCES
Both business and personal references are available upon request.