Gia Renell Roberson
*** ****** ** #**, ********* CA 93561
*********@*****.***
Objective: To obtain a position in an office environment where I can
effectively utilize my skills, computer training and leadership abilities.
I'm a highly motivated and organized individual ; I pay attention to
details and am sensitive to confidential client information.
Experience :
2009- present
Associated Real Estate
Office Manager/ Escrow Closing Coordinator
Responsible for maintaining client files and handling sensitive
information. Entering client information and obtaining new business.
Prepare marketing letters, and maintain the client database. I build
relationships with all parties by keeping in contact with agents and
clients for repeat business . Responsible for all corresponding paperwork
associated with the sale. Maintained an open line of communication between
all parties and worked to ensure a smooth transaction in a timely manner.
2007-2009
Vernon Strong Realty
Transaction Coordinator
I was responsible for all paperwork associated with all listings and sales.
I made sure all the forms were filled out and corrected; and turned in to
the appropriate person in a timely manner. From that point I was in charge
of making calls to lenders, clients, inspectors, closing agents, escrow
employees and title companies to make sure contractual agreements and
obligations were being met on time, including preparing, securing and
delivery of the closing documents to the agents involved. I did listing and
closing duties for both residential homes and building lots. I maintained
the accounting books for the company as well. I created many marketing
plans.
2004-2007
Washington Mutual Bank
Assistant Manager
Responsible for looking after business and individual customer accounts.
Kept all regulations and policies in order and maintained good customer
relationships. I was the first port of a call for customer disputers and
would have to answer a number of more complex queries. Marketing also
played a huge role in my position. I was responsible for helping to bring
in new customers and boosting the bank's profits. On a daily basis, I
motivated and encouraged staff to keep the branch running smoothly and
meet targets. I helped oversee the running of an entire branch.
Skills:
. Experience in higher management, ideally within the financial and
Real Estate sector
. Ability to lead and motivate staff to meet targets
. A business focused attitude, with a good knowledge of the local
economy
. Ability to deal courteously with customers, with tact and
confidentiality
. Ability to communicate effectively, and build long-term working
relationships
. Ability to negotiate, solve problems and make effective decisions
. High levels of integrity and honesty
. Ability to work as part of a team
. Ability to adapt to change
Education: 1998-2002- Highland High School, Bakersfield, CA
2003-2005-Georgia Tech- Business and Communication/ minor- management