Sales Manager

MICHAEL J. HICKEY

* **** ***** ( Nashua, New Hampshire 03063

603-***-**** ( ***********@*******.***

REGIONAL SALES & MAJOR ACCOUNTS MANAGER

Results-oriented sales leader with extensive experience driving the

profitability and growth of a wide variety of corporations. Proven top

sales performer with an excellent closing record developed via a

consultative, relationship-focused sales approach. Highly skilled at

building a devoted customer base and at continually expanding account

business by providing value-added client service. Adept at identifying new

business opportunities and at turning prospects into loyal customers. Areas

of expertise:

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Regional Sales Management ( Account Management ( New Business Development

Lead Generation ( Client Service ( Sales Team Leadership ( Sales Training &

Coaching

Territory Management ( Account Expansion ( Revenue Growth ( Relationship

Building

Presentations ( Proposal Development ( Negotiation ( Strategic Planning

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PROFESSIONAL EXPERIENCE

CAREER NOTE: Personal sabbatical, 2010-2011, focused on continuing

education and volunteer efforts.

MILLENNIUM BANK CARD, Arlington, Massachusetts ( 2004-2009

Mid-sized provider of credit and debit merchant processing services to

Internet retailers.

Sales Executive

Recruited to serve as the owner's right hand and strategic leader of the

company's sales operation with complete accountability for planning and

driving new business development efforts. Generated leads and pursued sales

opportunities, achieving a strong rate of turning prospects into clients.

Select Achievements:

. Delivered a landmark 25% sales increase in the first year in this

position and a record 50% sales increase in the following 2 consecutive

years.

. Consistently recognized for outstanding performance and strategic

leadership with multiple bonus and travel awards.

ALLSTATE WORLD CARGO, Revere, Massachusetts ( 2002-2004

Transportation services provider with both domestic and international

presence.

Outside Sales Executive

Drove new business development across an expansive northeastern region,

identifying and consulting with new prospects while simultaneously

expanding business within existing accounts. Conducted in-depth market

research to uncover untapped vertical opportunities. Provided responsive

and efficient account service to ensure ongoing client satisfaction and

continually enhance bottom line account returns.

MICHAEL J. HICKEY ( Page 2 ( ***********@*******.***

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ALLSTATE WORLD CARGO (continued)

Select Achievements:

. Achieved a 50% increase in new domestic business and a 25% increase in

new international business while in this position.

. Consistently boosted sales among the existing customer base while

maintaining superior levels of customer retention by cultivating strong,

trust-based client relationships.

. Overhauled the marketing strategy to create a comprehensive yet

straightforward sales presentation.

POYANT SIGNS, Nashua, New Hampshire ( 1999-2002

Leading regional manufacturer of indoor / outdoor and electrical / non-

electrical signs.

Outside Sales Executive

Fostered relationships with a portfolio of corporate and independent retail

accounts while continually pursuing new accounts in this heavily new-

business-driven industry. Developed customized signage solutions, managing

the end-to-end sales cycle from initial presentations and proposals to

collaboration with the graphics and manufacturing teams to assisting

clients in navigating local zoning board regulations. Additionally handled

the company's New England trade show schedule.

Select Achievements:

. Delivered a dramatic 75% increase in new business in just 2 years.

. Rapidly gained expertise in the products and technical specifications of

this new industry.

VAC SERVICES, Middletown, New York ( 1996-1999

Nationwide provider of extended warranty plans.

Northeast Regional Sales Manager

Ran sales operations across a 6-state region, planning and delivering

focused sales training sessions to optimize the performance of client sales

personnel in both large and small retail outlets. Identified and pursued

new business opportunities across the region.

Select Achievements:

. Achieved a consistent record of 20% year-over-year growth in new

accounts.

. Drove an overall 25% increase in business turnover while in this

position.

. Effectively demonstrated the value-added service of the client sales

training seminars, increasing the demand among customers for these

programs.

CAREER NOTE: Additional roles include positions as Northeastern

Manufacturer's Representative for OTAGIRI MERCANTILE COMPANY, New England

Sales Manager for SURGICOT MEDICAL, and as Account Executive for Outside

Sales for TOWERS FINANCIAL. Details available upon request.

EDUCATION

Bachelor of Arts in Business Management

Salem State University, Salem, Massachusetts

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