Customer Service Sales

STACEY E. ROBERTSON

301-***-****

***************@**********.***

Objective

To obtain a position that would utilize my skills and offer me a chance for advancement. To obtain a

position that would offer a career with security, benefits and retirement.

Qualifications

Proficient with PC’s, Calculator, fax, phone systems, copiers, credit card systems

POS Inventory Control: Cash Flow

Customer Service & Billing Issues, Administrative Duties

Data Entry, Sales Contracts & Agreements:

Human Resource issues (Payroll, new hires, terminations, training, scheduling)

ICD-9, CPT Coding, Medical Office experience, Venipuncture, Processing lab’s, Work as a Medical

Assistant

Education

Graduate of Mount Savage High & the Career Center for Media Technology

Allegany College of Maryland, Phlebotomy Course in Continuing Education

Relevant Experience

Ray Of Hope: Employed as a Community Living Assistant, Job duties Consist of assisting individuals

with disabilities with daily tasks, and vocation rehab. Presently working as a One on One mentor with a

Consumer daily, to assist with daily living skills, etc. 2012 thru Present

State of Maryland/MVA: Employed as a CSAI. My job duties consist of clerical functions such as data

entry, PC usage, customer service, answering questions on all aspects of the Maryland law pertaining to

Automobile Insurance, Driver Licensing issues, Titling, Registration, etc. 06/06-06/11

WMHS: Employed as a Phlebotomist, collect specimens thru veinapuncture, throat culture, urinalysis,

etc, both inpatient and outpatient, usage of meditech software, data entry, requisitions (patient orders)

08/05- 01/06

Wireless Communications: Wireless Sales/Customer Service: Employed as Sales/Office Manager 10/04

thru 08/01/05

CityWide Communications: Sales/Customer Service…Employed as Sales Manager 07/03 thru 10/04

Cellular One: Sales/Service,Employed as a Customer Service Rep. 07/01 thru 07/02

US Cellular: Wireless Sales/Customer Service: Employed as a Wireless Consultant 07/00 thru 04/01

Other Experience

Various retail positions after high school graduation. Cashier, Sales, Customer Service. Office Manager,

payroll, clerical, data entry, etc.

References Available Upon Request

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