Sales Customer Service

Colette E. Makowiec

** ****** ***. ******, ** ***02

(c) 570-***-****

*********@*****.***

SUMMARY:

Innovative, client-centric sales and business development professional with noted

accomplishments in securing new accounts, growing market-share and increasing customer

loyalty through leadership and utilizing strong business/sales acumen. Dynamic relationship-

builder with expertise to manage all aspects of the complex sales cycle; including value

proposition creation, prospecting, data-gathering, evaluation management, creative deal structure

and on-going customer support. Consistent high-performer known for my ability to develop and

deliver comprehensive sales results across a broad range of account sizes and sales cycles.

ACHIEVEMENTS/HONORS

• #1 Sales Executive- Capital Equipment Sales 2010

• Managing the Evaluation Award

• 1st Territory Manager to exceed $500K in financial leasing sales in one month

• #2/ 500- Account Executives to grow medical-surgical product line in 4th quarter

• Christi Regis Award (Academic Achievement)

• King's Women's Basketball Team Captain

• Dean's List

WORK EXPERIENCE

Medical Solutions, Inc. Chantilly, VA September 2009-present

Hospital Sales Executive- Capital Medical Equipment –Territory: Eastern PA, Southern NJ,

Delaware, NY, CT

• Build Relationships with Hospital Staff and all members of Pre-op, OR and PACU

Departments in hospitals within territory

• Presentations to Anesthesiologists, Nurse Managers, Team Leads, Nurse Educators, in all

Perioperative Areas (Pre-Op, OR, PACU, GI, Labor and Delivery)

• Proposal presentations to Hospital CEO’s, Purchasing Managers, Materials Managers

within all Hospitals

• Demonstrate equipment- Value added benefits vs. competition

• In-service all Staff Members

• Observe equipment use in the OR during patient procedures

• Manage on-going equipment evaluations from evaluation start to close

• Efficiently manage large geographical territory

• Efficiently manage time on a day to day basis

• Manage equipment inventory

• Manage business expenses

• Respond to all customer service requests

• Handle heavy equipment- transporting for all Demonstration appointments and

Evaluation Placements.

MAC- Marubeni America Corporation

CoActiv Capital Partners, Inc. Horsham, Pa May 2008-Sept. 2009

Account Executive- Business Equipment Leasing

• Forecast and meet monthly sales volume

• New Business Development

• Build Relationships with Program Partners, Vendors, and End-User Customers

• Present proposals to CFO’s, CEO’s, Hospital Board Members, and Presidents of various

businesses and segments

• Conduct product training to groups of 25 Managers+

• Prospect new business vendors and customers

• Structure finance proposals up to $1MM in total equipment cost

Henry Schein Medical Division Central NY- Ithaca, Syracuse,

Elmira; Northeast Pa July 2007-June 2008

Field Sales Consultant

• Build relationships with Office- Based Physicians and Office Managers

• Executive of a $1 million territory/ 200 accounts

• Present products/services

• Close deals- supplies, products, equipment

• Partner with Manufacturer Sales Representatives

• Prospect for new business

King's College Athletic Department Wilkes-Barre, PA August 06’-May07’

Assistant Women's Basketball Coach

• Recruit/ Sell the program/ Advertise

• Assist head coach during practices

• Perform administrative duties

• Serve as intermediary between coach and players

• Led 2006-2007 team to two championship competitions; team recognized as MAC

conference runner-up and first seed in the ECAC Tournament

EDUCATION

King’s College- Wilkes-Barre, PA

Bachelor of Science-Biology

COMPUTER SKILLS

ACT Microsoft CRM Microsoft Word/Excel

Internet Explorer Microsoft PowerPoint Minitab

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