Medical Manager

Alfredo “Al” Almanza Ramirez Jr.

Palm Bay, Florida 32907-1276

Mobile: 321-***-****

Email: ***********@*******.***

WORK EXPERIENCE:

Medical Administrative Specialist Oct 1970 - Aug 1993

Began working as an Outpatient Records Clerk, pulling patients’ outpatient records from

shelves for anticipated doctors visits. Filed lab, x-rays slips, and miscellaneous

paperwork in outpatient records. Filed outpatient records back to their checked out slot.

Also worked with inpatient records, transferred patients’ data into system. Also used

ICD-9 books to obtain proper codes for discharging diagnosis and procedures physician

wrote down in patients’ clinical records. Also transcribed doctors’ narrative summaries

and operation reports via Dictaphone. Ran the Admission and Disposition Office,

processing patients into and out of the hospital. Made arrangements for patients to be

transferred to other medical facilities via ambulance or by aero medical evacuation.

Provided insurance companies with medical information on patients who signed

appropriate release of medical information form(s). Managed the Central Appointment

Desk and the Patient Information Desk. Served as the CHAMPUS Advisor to patients. I

also handled patients’ complaints. Worked as a cashier in the hospital’s business office.

Served as Superintendent of Personnel and Administration. Ensured mail room and the

medical library ran smoothly. Ensured all departments in the hospital had their necessary

supply of blank forms, regulations, books and reference materials. Responsible for the

overall management of personnel programs for 164 enlisted, 64 officer and 45 civilian

personnel assigned to Patrick Air Force Base Hospital. Processed all incoming and

outgoing personnel . Monitored personnel vacation time. Reviewed all

performance/appraisal reports and recommendations for awards/decorations before being

finalized and entered into the member’s official record. Scheduled personnel for

mandatory appointments. Ensured accountability of each assigned active duty member

assigned to the unit. Conducted in-service training for supervisors in properly writing

effective performance/appraisals reports and submitting justified recommendations for

awards and/or decorations. Assisted the Commander in the administrative aspect of

taking disciplinary action. Set up and assisted the commander during Commander’s Call.

Driver License Examiner Aug 1999 - Feb 2011

On a rotation basis, manned the reception/information desk, screened all customers

needing driver license services ensuring they had their required proper document(s).

Answered phones and made appointments. Processed customers for their Florida driver

licenses or Florida identification cards. Entered customers’ information into the data

base, scanned their documents, took their picture and collected funds from them.

Reinstated driving privileges of customers who were suspended after they provided the

necessary paperwork. Evaluated driving skills to ensure customer can operate a vehicle

skillfully and safely. Counted monies at the end of the day and ensured funds for the day

balanced, prepared reports and locked funds in safe. Took end of day inventory to ensure

all accountable items were scanned back into the system.

EDUCATION:

University of Central Florida

Orlando, Florida

Bachelor’ Degree - 5/1997

60 Semester Hours

Major: Criminal Justice

Minor: Legal Studies

Brevard Community College

Melbourne, Florida

Associate Degree - 8/1995

60 Semester Hours

Major: General Academic Studies

LANGUAGES:

Spanish

Spoken: Intermediate

Written: Intermediate

Read: Intermediate

REFERENCES:

Mr. Harry Pickard - Office Manager, Division of Driver Licenses - Melbourne, FL

Phone Number: 321-***-****

Mr. Ernest Daniel - Patient Referral Coordinator, Patrick Air Force Base, FL

Phone Number: 321-***-****

Mr. AJ Welch - Riverside Dining Facility, Patrick Air Force Base, FL

Phone Number: 321-***-****

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