Andrea Schroeder
Phone: 630-***-**** E-Mail:
****************@*****.***
Address: *** ************ **. ******, **
60543
Experience
Mar 2010- June Patient Accounting Representative at Carle Foundation
2011 Hospital - Urbana, Illinois
Trained to use and assist with implementation of EPIC
Prelude and Resolute medical records, registration and
billing software
Provided technical oversight for fellow employees in
transition to new electronic medical record software as an
EPIC lead
Aug. 2009 - Mar. Examined patient accounts to ensure that each insurance pays
2010 promptly and properly
Patient relations and customer service
Business Service Representative in Emergency Room at Carle
Foundation Hospital - Urbana, Illinois
Gained competency in patient registration for emergency room
Aug. 2008 - Dec. patients
2008 Proficiency regarding types and use of various insurance
companies
Provided patient relations services through telephone calls
and answering visitor questions
Marketing Intern at Provena Covenant Medical Center -
Summers of 2006, Urbana, Illinois
2007 & 2008 Compiled and developed weekly hospital wide newsletter and
monthly CEO report using Microsoft Publisher
Updated physician profiles for the physician referral system
Supervised media during potential news releases
Photographed patients and new construction for Publications
and Presentations
Assistant at Health Promotion Network - Elmhurst, IL
Developed a database of company articles on Excel and
cataloged the hard copies
Member of R&D team for Prevention Update: A Guide to Living
Well in Today's World (
Edited a script for an informational DVD that was published
Created copies, answered and returned phone calls, and
coordinated mail room shipments
Leadership
August 2005- June Volunteer Leader and Team Leader for YoungLife (Outreach
2011 Ministry for High School Students) - Champaign IL
Developed curriculum and executed weekly meeting to train
college freshman for their leadership roles.
Volunteered a minimum of 12 hours per week
Participated in leadership meetings and planning activities
with other team leaders
Prepared, planned and produced weekly youth meetings
Interacted with high school students and met with them twice
a week
Assembled and executed a weekly bible study
Skills
Software: Word, Excel, Microsoft Publisher, Visual Basic for
Excel, PowerPoint, some Photoshop, EPIC Hyperspace
electronic medical records
Language: Some Spanish knowledge in writing and speaking
Other: Excellent customer service, telephone operation and
communication, shipping and mailroom competence.
Intermediate photography experience.
Education
May 2009 Graduate University of Illinois at Urbana-Champaign
Bachelor of Science in Community Health
Concentration: Health Planning and Administration
Major GPA: 3.75 / 4.0 Cumulative GPA: 3.4 / 4.0