Customer Service Technician

Constance Wyatt

Contact: 832-***-****

Email: **********@*****.***

Summary: To obtain a position in a field in which I may utilize my work-related skills

and knowledge to enhance future growth opportunities.

Qualifications:

• 2+ years office experience and knowledgeable based in Administrative duties

• Able to handle multiple tasks in a timely manner

• Highly organized and pay strong attention to details

• Strong interpersonal, and communication skills

• Ability to work in a team-oriented environment: able to asses and be responsive

to the views, attitudes, and values of others.

• Ability to learn new software quickly and accurately

• Proficient in MS Office Applications (Excel, MS Word, PowerPoint, Excel)

Education:

Houston Community College, Houston, Texas Expected Graduation May 2011

Associates of Arts

North Harris College, Houston, Texas May 2006

Pharmacy Technician Certificate

Professional experience:

Tyco Valves & Controls May 2009 - Present

Stafford, Texas

Data Doc Package Specialist

• Train new hires and temporary employees

• Responds to customers complaints via email and by phone

• Mail customer Documentation

• Scan Outgoing order request through the system

• Process order’s for completion

• Input order information

Target April 2008 May 2009

Houston, Texas

Pharmacy Technician

• Provided service and patient care to pharmacy guests assuring the secure handling

of guest information

• Worked with pharmacy team members to achieve service and sales goals

• Delivered fast and friendly service by providing prescriptions accurately and on

time

• Monitored product inventory

• Cashiered

CVS December 2006 July 2007

Houston, Texas

Pharmacy Technician

• Customer service and prescription order processing

• Problem resolution and inventory management

• Answered telephones

• Handled pharmacist referrals

• Inventory maintenance

• Data entry

• Cashiered

Kingwood Medical Center October 2006 December 2006

Houston, Texas

Pharmacy Technician Intern

• Filled orders for medications with speed and accuracy for pharmacist's check

prior to delivery

• Ensured proper storage and security of medications delivered to nursing floors

and areas

• Performed all necessary functions on the pharmacy computer system and

automated medication supply system

• Restocked shelves in respective areas and orders via the pharmacy want book

• Restocked depleted/used emergency trays/boxes and special procedure boxes

State Farm Insurance September 2000-August 2004

Houston, Texas

Clerical

• Answered telephones

• Data entry

• File papers

• Fax and make copies

• Customer service

References upon Request

Contact this candidate