Manager Management

MAE G. LIZAMA

P.O. Box **** ~ Hagatna, Guam *****

671-***-**** ************@*****.***

PROFILE

Proven team leadership skills combined with 16+ years of experience in

the performance, supervision and management of a wide variety of

administrative support and information processing tasks, including

oversight of specialized Child & Youth Programs. Highly organized with

an ability to manage multiple complex projects, tasks and priorities

effectively and in a timely manner. Outstanding communication skills;

effective at all organizational levels. Willing to travel. Core

competencies include:

( Client Management ( Project Leadership ( Team

Building

( Analytical Problem Solver ( Mentoring & Training (

Tireless Work Ethic

( Database Management ( Discrete & Confidential (

Excellent People Skills

PROFESSIONAL EXPERIENCE

Administrative & Project Management Support: A seasoned administrative

specialist proven successful in the most challenging assignments.

Resourceful and adaptable, exercising superb competence and efficiency with

every task. Career highlighted by success and constant achievement.

. Oversaw four Navy facilities offering School Age Care, Youth & Teen

programs, NBG Child Development, and Youth Sports.

. Strictly ensured that programs were fully compliant with all military

and federal regulations and guidelines, including food safety & fire

safety programs.

. Assisted Child Youth Program (CYP) Manager with daily administrative

and technical operations of the CYP; assumed the Manager's duties in

his/her absence.

. Updated National Agency Checks (NACI), security clearances and

personnel records for all supervised centers; earned an "Outstanding"

rating from the Navy's Bureau of Personnel.

. Developed policies, procedures, standard operating instructions and

internal directives to coordinate all HR activities within the

established priorities and resources available.

Leadership & Resource Management: A superior leader with demonstrated

performance in high-pressure environments. Improved organizational

performance through hands-on training and a leadership approach that

emphasized decision-making through active listening.

. Superbly managed and motivated as many as 35 personnel including

subordinate supervisors; earned a reputation for firm, yet

compassionate mentorship.

. Interviewed and hired personnel; wrote performance evaluations; and

counseled personnel on career growth & development.

Problem-Solving and Analysis: An innovative problem solver who excels at

proactively identifying errors and recommending immediate, practical and

cost-effective solutions in the field. Utilizes a team-based work dynamic

with a systems-oriented approach to facilitate efficient and effective

solutions.

. Successfully accredited Youth Programs with the National After School

Association; affiliated the program with Boys & Girls Club of America

and 4H Cooperative Extension Program.

. Evaluated effectiveness of programs from the standpoint of

participation response, resource availability, and overall program

objectives.

. Assessed each facet of operations and provided recommendations for

improvements in procedures, products and equipment.

Continued ...

Mae G. Lizama R sum / Page 2

EMPLOYMENT

SERCO INC. April 2011 - July 2011

Security Systems Manager/Verifying Official 20-29 hours per week

GLOBAL FOOD SERVICES (GFS) October 2005 - April 2011

Youth Programs Director Salary

RAYTHEON TECHNICAL SERVICES GUAM (RTSG) October 2000 - October 2005

Youth Programs Supervisor Salary

DoDEA ANDERSEN ELEMENTARY SCHOOL May 2000 - 10/2000

Office Automation Clerk; GS 0326 - 04 40 hours per week

RAYTHEON TECHNICAL SERVICES GUAM (RTSG) April 2000 - May 2000

Recreation Specialist Events Coordinator 40 hours per week

NAVAL HOSPITAL GUAM CHILD DEVELOPMENT CENTER August 1994 - April 2000

Lead Education Technician / CDYPA Assistant, 1997 - 2000; GS 1702 - 05 40

hours per week

Operational Clerk, 1994 -1997; GS 1702 - 04

EDUCATION & TRAINING

GUAM COMMUNITY COLLEGE, Mangilao, Guam

ECE Certificate Program, 1995

OAK HARBOR HIGH SCHOOL, Washington

Diploma, 1986

Certifications: Food & Health Certification (2011); CPR & First Aid (2010)

Conferences: Commander Naval Installations Command Conference (2006, 2005,

2004); Boys & Girls Club National Conference (2008, 2006); USDA Roundtable

Conference (1999)

Selected Additional Training: RAPIDS Security System, Transition Phase T-

1; Child Abuse & Prevention Reporting; Boys & Girls Club Chief Professional

Officer; CYP Administration and Management; Management and Supervisor of

Personnel; Boys & Girls Club National Conference; 4H 101 Training; DoD

Information Assurance Awareness; Stress Management; CNIC Annual Conference;

MWR Managers Course; Leadership Skills for Managers Course; Fire & Safety

Training; Supervisor Safety Training; Navy School Age Care Modules; Stress

Management; BUPERS 5300.1 Manual Course; Star Service Customer Facilitator;

Supervisor, Sexual Harassment Awareness; Safety Stand-down; Early Childhood

Setting; ECE Orientation; Cultural Diversity

Computer Skills: MS Office Suite (Word, PowerPoint, Excel, Access)

Typing Skills: 70 WPM

SELECTED AWARDS

"2010 Youth Director of the Year", Commander Navy Installations Command;

Certificate of Appreciation (x4); Letter of Appreciation (x5); Annual

Inspection Ratings:

Fully Successful; Outstanding (x4); Award of Excellence; Certificate of

Completion, Child Development Program (x9); Certificate of Commitment;

Certificate of Recognition (x2); Letter of Recommendation; Nominee,

Civilian Employee of the Month

Contact this candidate