Customer Service Quality Control

Location:

Posted:

August 23, 2011

Theo James Achee, Sr.

*********@*****.*** **** Achee Lane, Livonia, Louisiana 70755

PROFESSIONAL PROFILE

Highly skilled mechanical professional with extensive experience and

exceptional background in the automotive industry. Strong relationship

management skills including leadership, analytical, organizational, and

problem-solving abilities. Ability to serve customers, employees and

management, while analyzing problem and creating solutions.

Mechanic Experience Negotiating Estimates for

Light and Heavy Equipment Automobiles

Operation Quality Control and Assurance

PROFESSIONAL EXPERIENCE

ACHEE'S AUTOMOTIVE, INC., Livonia, Louisiana

Mechanic/Owner, December 1985 - Present

. Effectively manage overall vehicle maintenance by maintaining a

knowledge of electrical and mechanical industrial components and

controls

. Conduct assessments of equipment for various customers including but

not limited to complete tire rotations, alignments, oil changes,

brakes, tire repairs, drive belts, windshield repairs and vehicle

inspections, as needed

. Perform analysis of the job using preventative maintenance auditing

skills such as assessing equipment and provided technical write-ups

for engine and machine function and troubleshooting

. Consistently provide superior customer service and support with new

and existing customers

HADLEY FARMS, Livonia, Louisiana

Maintenance Worker/Farmhand, May, 1980 - December 1985

. Responsible for plowing, planting, and harvesting crops

. Performed maintenance on tractors, combines, and grain bins

. Transported harvested crops to grain elevator

. Conduct quality control and inspections of parts and general

maintenance of equipment

EDUCATION

Education Catholic High of Pointe Coupee, New Roads, LA

High School Diploma

COMPUTER SKILLS

. Quickbooks Pro

VOLUNTEER WORK

Lottie-Livonia Lions Club - January 1982 - Present