Sales Customer Service
Resume:
Aliya Mawad
*************@*******.*** **** Jennifer Oaks Drive, Alpharetta, GA 30004
Career Profile:
A highly dynamic, skilled and result-oriented IT recruiting professional with commitment to creative
recruitment and client service. Seeking a position as senior technical recruiter to utilize my skills
and professional strengths in a renowned organization.
Professional strengths:
• Familiar with Recruitment Metrics Analysis and VMS
• Wide experience with an application tracking systems.
• Profound knowledge of sourcing right candidates from database
• Proficient with Microsoft suite
• Huge understanding of recruiting needs in IT environment
• Ability to maintain pool of professionals as per clients requirements
• Supreme ability to negotiate offers with potential candidates
PROFESSIONAL EXPERIENCE
IT Recruiter IT Vision Atlanta GA
April 2011 – Present
• Have successfully hired software engineer, network engineer, BA, QA, BI and
Developers.
• Managed recruiting process in an IT setting.
Maintained data bases of entire recruitment process and Experience with VMS.
• Experience with applicant tracking systems iCIMS.
• Involved clients in determining requirements and competencies.
• Performed compensation analysis to make salary recommendations.
• Conducted interviews and qualify candidates.
IT Recruiter Zenith Solution Atlanta GA
2008 – 2010
Responsible for recruiting and maintaining good relationship with existing
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candidates of the organization
Assigned the tasks of utilizing on-line database, candidate referrals, internet and
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networking to identify potential candidates
Maintained constant communication with Hiring Managers for completing
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recruitment process and procedures
• Assigned the tasks of sourcing suitable candidates for different positions
• Handled the tasks of maintaining proper records of the candidates in the
database system of the organization
• Assigned the tasks of evaluating the abilities of candidates for particular positions
• Handled other administrative tasks as required
IT Recruiter Open Systems, Inc., Atlanta, GA
2006 – 2008
Handled the tasks of screening, selecting and submitting candidates to job orders
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within a defined discipline
Successfully recruit for IT Contract, Contract to Hire and Direct Hire
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opportunities.
Responsible for preparing and coaching candidates for interviews
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Assigned the tasks of utilizing on-line database, candidate referrals, internet and
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networking to identify potential candidates
Handled the tasks of maintaining candidates and newly hired employee records
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in the Applicant Tracking Systems
Assigned the tasks of negotiating offers with candidates to meet target gross
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margins of the organization
Handled the tasks of follow-up of candidates regarding offer letters
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Performed other tasks as assigned
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Marketing Executive Frequent Flier Program Emirates Airlines Dubai, U.A.E.
1998 – 2000
• Liaison, 20+ airlines with frequent flier partnership: value deliverables; sky team
membership benefits; frequent flier agreements; program development; market
analysis to industry standards; customer relationships for loyalty; and profitability
analysis
Corporate Sales & Leasing Budget, Inc. Dubai, U.A.E.
1996 – 1998
• Customer Manager: expanded corporate service; vehicle, dealer representative;
market research and development; long-term vehicle leasing; international sales
and leads with Budget Rent-A-Car, U.K.; sponsorship programming; sales and
marketing promotions
Telemarketing & Sales Coordinator Arman Tours & Travel Bangalore, India
1994 – 1995
• Assistant Marketing Manager: quotes, sales reports, correspondence, client
targeting, product promotions, telecommunications, revenue maximization, market
research, competitor analysis
Sales Support Sony’s Travel Line Bangalore, India Jan.
1994 – June 1994
• Customer Service: customer contact, telecommunications, greeter, international
travel needs for multinational clientele.
EDUCATION
M.E.S. College of Commerce Bangalore, India
Bachelor Degree: Commerce, Business Management 1994
Arman Travel Institute Bangalore, India
Associate Degree: Passenger Reservation, Ticketing Fare Construction & Travel
Admin. 1994
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