Quality Assurance Engineer

Resume of

CHARLES A. KIDD III

*** *********** **** ****:214-***-****

Lewisville, Texas 75067 Cell:214-***-****

CAREER OBJECTIVE

To continue a professional/successful career of proven achievement driving

revenue growth by increasing profit margins and gaining market share with a

company seeking global potential.

SUMMARY OF QUALIFICATIONS

Highly motivated, innovative, and versatile Manager. Possesses extensive

manufacturing, quality, and program management experience in directing

product development activities. Especially skilled at building effective,

productive working relationships with clients, vendors, and staff. Known

for commitment, integrity, and performance excellence.

PROFESSIONAL EXPERIENCE

Beckett Corporation, Irving, TX 3/98-5/11

OEM / Industrial Product Manager (7/03-5/11)

Took ownership of and managed a customized OEM and Industrial Division

catalog product line life cycle by assisting Sales Managers in the research

and development of new markets and product opportunities, reviewing and

analyzing existing products from a Manufacturing, Quality, Technological,

Sales, and Financial standpoint, conducting cost savings studies,

developing test prototypes during initial product development, and ensure

successful first production runs of new product to market introduction.

Coordinated initial product projects for movement through product

development phases including creation of the initial product development

overview. The initial product development overview required the generation

of initial cost estimates, initial ROI calculations, understanding and

documenting Customer specified requirements as well as applicable Quality

Standards, establishing initial market forecast projections, and resolving

potential product design or manufacturability problems. Possess the

business and technical knowledge to implement the OEM/Industrial Strategy

Plan. Capable of interacting with all internal departments, external

Vendors and Customers in order to execute the plan. Demonstrated

experience in project management and multi-department product development.

Accomplishments: Successfully increased OEM/Industrial Division's

average contribution margin 15%. I achieved this through successful

transfer of all-domestic product designs and manufacturing processes to

overseas strategic partners, primarily located in the P.R.C. and Taiwan.

Product Quality Assurance Manager (6/98-7/03)

Established, implemented, and maintained a company quality system and

quality improvement activities. Maintained quality indicators (internal,

supplier, and customer). Provided for staffing to support company quality

goals. Supervised and trained as applicable, a department of Quality

Assurance Engineers, Quality Technicians, Quality Specialists, and Quality

Control Inspectors.

Accomplishments: As a member of the Management Staff implementing and

utilizing Lean Manufacturing principles and techniques, successfully

achieved profit margins on finished good products of 35%. This in turn

contributed and improved the overall profitability of the Company.

Quality Assurance Engineer (3/98-6/98)

Developed, documented, and implemented procedures and work instructions to

ensure the quality of incoming materials, in-process components, sub-

assemblies and assemblies, and completed products. Coordinated quality

assurance requirements with other departments. Developed and maintained

statistical process control (SPC) programs. Reviewed and approved

Engineering Change Requests/Orders (ECOs). Conducted internal quality

system audits. Controlled the calibration of inspection, measuring, and

test equipment. Maintained Quality records and documentation. Collected,

analyzed, and reported Quality data. Identified and implemented

corrective/preventive action. Controlled non-conforming material, and

resolved material compliance issues in receiving, fabrication, and

assembly.

Golden Eagle Systems, Inc., Carrollton, TX 8/95-8/96

Quality Assurance Engineer (8/95-8/96)

Maintained certification as an ISO-9000 Lead Assessor/Auditor. Developed

and implemented quality system audits necessary to evaluate all production

activities and ensure compliance with documented procedures. Performed and

documented failure analysis investigations on work-in-progress and customer

returned material. Initiated and coordinated corrective and preventive

actions in response to discrepancies noted during normal production

operations, quality system audits, and external feedback provided by

customers. Appointed Quality Assurance Engineering's MRB representative.

Appointed ISO Steering Committee Facilitator, committee membership

primarily consisted of Management and Senior-Staff personnel.

Accomplishments: Aggressively planned, documented, and implemented

the manufacturing and quality assurance production processes to include

formal procedures for the inception of a newly developed Printed Circuit

Board (PCB) Cell Team employing Through-hole and Surface Mount

Technologies, and a specialized Fiber Optic Cable Cell Team. Although

faced with schedule and resource allocation commitment risks, the new

product areas successfully achieved initial ISO Certification without any

discrepancies.

Northrop Grumman, Century City, CA 3/88-4/95

Quality Assurance Engineer II (3/92-4/95)

Reviewed and approved supplier's responses to Request for Quotes. Developed

and implemented production process requirements for major subcontract

items. Performed supplier quality system surveys prior to and after

contract award. Actively participated during all design review stages of

supplier's product development to ensure contract and product specification

compliance. Certified product software design changes and software support

media. Certified software and hardware test performance. Reviewed and

approved software and hardware development and production documentation.

Effectively coordinated and resolved specific program or product issues

that developed between Northrop Grumman's and Supplier's Engineering,

Procurement, Manufacturing, Quality Assurance, and Program Office

organizations. Attained thorough working knowledge of all applicable

Military, Department of Defense and Commercial Industry Standards or

Specifications. Appointed Quality Assurance Engineering's MRB and Failure

Review Board representative. Itinerant Customer Representative assigned to

suppliers throughout the Midwest, Southwest, and Southeast United States.

Accomplishments (~QAEII): Instrumental in assisting Texas

Instruments, Inc. achieve the level of manufacturing excellence necessary

to receive the coveted 1992 Malcolm-Baldrige National Quality Award. As a

Customer Representative responsible for the Quality Assurance and

Manufacturing Processes of their Defense Systems Electronic Group,

Lewisville, Texas, developed early detection statistical sampling methods

for surveillance of work in-process, resulting in a 73% reduction of the

program's in-process inspection, and the materials' rejection rate. In

conjunction, formed and directed a cross-functional Corrective Action Team

tasked with analyzing and providing recommendations for the improvement of

all production and completed goods processes, resulting in an 87% reduction

of program quality related defects and/or improvement of final product

acceptance.

Quality Assurance Engineer I (12/90-3/92)

Reviewed and approved supplier's responses to Request for Quotes.

Developed and implemented production process requirements for major

subcontract items. Performed supplier quality system surveys prior to and

after contract award. Actively participated during all design review

stages of supplier's product development to ensure contract and product

specification compliance. Certified product software design changes and

software support media. Certified software and hardware test performance.

Reviewed and approved software and hardware development and production

documentation. Effectively coordinated and resolved specific program or

product issues that developed between Northrop Grumman's and Supplier's

Engineering, Procurement, Manufacturing, Quality Assurance, and Program

Office organizations. Attained thorough working knowledge of all

applicable Military, Department of Defense and Commercial Industry

Standards or Specifications. Appointed Quality Assurance Engineering's MRB

and Failure Review Board representative. Itinerant Customer Representative

assigned to suppliers within the state of Texas.

Accomplishments: Reviewed and revamped all of the production and

quality monitoring processes related to the manufacture of PCBs, resulting

in a 97% combined reduction of scrap and rejection rates. Achieved zero

discrepancies as reported per a DOD/Defense Logistics Agency team auditing

assigned suppliers I was responsible for in Texas during a Program

Assessment Review conducted by the Government.

Avionics & Radar Technician-Development and Test (3/88-12/90)

Developed unique test equipment and test techniques for the performance

testing and operational checkout of highly complex radar, electronic, and

Electro-Mechanical systems of a prototype or developmental nature. Led and

instructed other personnel assigned to systems test or developmental

groups. Acted in an advisory capacity in solving the more complex problems

arising during all phases of pre-production and production test programs.

Accomplishments: Directed the construction of a versatile test

environment that facilitated the testing and integration of Advanced

Avionics Systems. Established the related policies and procedures for the

effective utilization of the newly constructed test environment. Also,

developed and documented the manufacturing, test, and quality assurance

processes for a Flight Test Data Acquisition System.

United States Air Force 12/80-3/88

(E-5) Staff Sergeant, Honorably Discharged

Supervised and directed the maintenance of the McDonnell Douglas F-

4E/G Fighter Radar and Weapon Control Systems. Analyzed and repaired solid

state and digital components and subcomponents. Worked with sophisticated

electronic and RF test equipment for repair and alignment of major avionics

or line replaceable units.

EDUCATION

Lean Manufacturing Principles & Techniques (Association for Manufacturing

Excellence)

Business Process Management (Texas Instruments, Inc.)

Design for Six Sigma Manufacturability (Motorola)

A.A.S., Avionics Systems Technology, Community College of the Air Force,

1988, GPA 3.6/4.0

CERTIFICATIONS

Lead Assessor/Auditor, ISO-9000 Quality Systems (1995), SGS Yarsley,

Redhill, Surrey, 40 Hr., #95/D94133S/4061

Mil-Std-2000 High Quality/Reliability Soldering Technology (1988), Naval

Weapons Center, China Lake, CA, 80 Hr.

CLEARANCES

Secret/Secret SAR (DOD/DIS) 1988-95 Secret (DOD/USAF) 1980-

88

REFERENCES AVAILABLE UPON REQUEST

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