Customer Service Sales
Resume:
Ginger Heskett
PO Box **** Leicester, NC *****
Phone: 828-***-**** E-Mail: ********@*****.***
Objective
To pursue long term employment with a company that can offer stability and opportunities for advancement, with a
focus on my customer service and administrative strengths.
Experience
Business Manager - Canine Crown & Glory August 2010 - Present
Scheduling of clients
n
Accounts Payable/Receivable
n
Marketing & Advertising
n
Volunteer - Humane Alliance Spay & Neuter Clinic September 2008 - August 2010
Answering multiple phone lines, scheduling appointments, data entry
n
Substitute for Transportation Director
n
Owner - Subway December 1993 - May 2006
Responsible for total operation of restaurant, with unit sales of $350,000+ per year
n
Manage monthly P&L
n
Sales Management - Sales forecasting & budgeting
n
Inventory Management - Purchasing, forecasting, rotation of inventory
n
Operations Management - Hiring and training of employees, validate operational compliance of Subway
n
agreement, deal with customer & employee complaints and complements, payroll and payroll reports,
accounts payable and receivable through Quickbooks
Relocation of the Year 2000
n
Voted Best Sandwich Shop 2001 by Mountain Express
n
Chamber of Commerce & West Asheville Business Association Member
n
Chair for WNC Subway Advertising
n
Organized & executed ad campaigns for unique region
n
Organized communication among diverse group of franchisees
n
Skills
Experienced in Quickbooks, Word, Excel, & PowerPoint
n
Knowledgeable in advertising and marketing concepts & execution
n
Hiring and Training.
n
Excellent customer service skills.
n
References
Edwina Mintz, Owner - Canine Crown & Glory
n
n
Quita Mazzina, Director - Humane Alliance Spay & Neuter Clinic
n
n
Kevin Duval, Owner - Subway, Brevard
n
n
Sally Pellarin, Advertising Executive - The Summit Group
n
n
Page 2
n
Contact this candidate