Sales Project Manager

PROFESSIONAL SKILLS

? Project Management ? Process Management

? Customer Service ? Team Management

? Sales of Products and Services ? Project Coordinating

PROFESSIONAL EXPERIENCE

Executive Director, Arizona Solar Concepts LLC, Tempe, AZ

February 2010 - Present

. Develop, design and implement the strategic plans for the organization

resulting in the opening of VeriSol LLC. and the expansion into lighting

retrofitting, electric charging stations, shade screens, and solar tube

lights

. Work as a liaison between the customer, authority having jurisdiction,

and utility company Making Arizona Solar Concepts a one-stop-shop for

solar installations and other services

. Streamlined processes doubling company revenues each year from 2 million

to 6 million

Project Coordinator

. Assisted customers by managing sales leads and demonstrating customer

service to provide a positive and personalized image of the company

. Designed a database to efficiently re-organize customer and job site

information using Access by compiling four files into one

. Managed technicians using the GPS vehicle tracking system FleetMatics and

developed a weekly spreadsheet of the data that eliminated overtime wage

costs

. Created a system to organize invoice payment schedules and inventory

making the process more efficient by reducing search time and maximizing

productivity

. Managed over 100 residential, government, and commercial photovoltaic and

solar water heater projects while simultaneous managing 18 technicians,

customer's concerns, scheduling, and billing

Service Agent, Wells Fargo, Scottsdale, Arizona

July 2009 - February 2010

. Applied professional written and oral communication skills when

communicating with clients and processing transactions

. Ended the third quarter with a total contribution of 76.04 sales.

Exceeded Wells Fargo's sales goal set for me by 26.73%

. Process about 20 - 25 customer transactions an hour with no mistakes

through patience, attention to detail, and the ability to follow

procedures

. Introduce customers to new products and services, and generate leads for

other members of the sales team to close

. In the third quarter, I had a 100% rating when surveyed by customers on

my performance

Rapid Refund Associate, H&R Block, Tempe, Arizona

December 2008 - April 2009

December 2007 -

April 2008

* Interpreted clients' needs by utilizing multiple software programs to

identify possible resolutions for complex issues

* Organized paper and electronic filing for over 23.5 million clients

* Communicated via phone and mail with internal and external clients

requiring assistance or information

* Developed a proficient way to organize data rapidly and efficiently using

Excel for highly confidential materials

* Edited returns per Internal Revenue Service and H&R Block guidelines

* Was selected to work side by side with the Finance department to help

with bonuses of the Arizona and Southern California region

Teaching Assistant, Arizona State University, Tempe, Arizona

December 2006 - May 2007

* Proctored exams and monitored cheating for Computer Information Systems

100

* Tutored and graded assignments for over 400 students

Assistant Manager, Victoria's Secret: Moorestown, New Jersey

November 2005 - May 2006

* Managed the set up of brand marketing using planograms

* Created loss prevention awareness by holding staff meetings to raise

awareness, managing staff to be in every room greeting each customer, and

creating signage

* Encouraged sales associates to meet segment sales goals through sales

coaching and by offering incentives

* Managed money and did bookkeeping when closing the store for the day

EDUCATION

W. P. Carey School of Business, Arizona State University, Tempe, Arizona

May 2010

Bachelor of Science, Management

GPA: 3.33/4.0

International Certificate of Business

Dean's List

Spring 2010

Project Manager, Responsible Management Class

August 2009 - December 2009

. Coordinated team meetings and was committed to getting all team

assignments completed, reviewed, and submitted on time

. Designated team roles and responsibilities by evaluating my team member's

skills while distributing the work load

. Was carefully chosen to lead my team throughout the semester, and guided

my team using team conflict management by facilitating discussions

. Lead my group to conduct over 600 surveys for demographics; these surveys

ensured that Target will keep giving grant money to the museum

. Assisted in structuring and organizing "Boo at the Zoo" by setting up a

stamping art project station for little kids at the Phoenix Zoo

ORGANIZATIONS

National Society of Collegiate Scholars

May 2007 - Present American Marketing Association

September 2006 - May 2010

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