Customer Service Manager

COREYSMITH

Software Development + Business

***** **** ***** ** ******* Way, WA 98023 253/661-1573 (Home) 253/389-

**** (Cell) *******@*****.***.***

OBJECTIVE

To obtain a position with a company that is willing to invest time and

training into my software development abilities, so that I can become an

expert in the field and help the company to surpass its goals.

SUMMARY OF QUALIFICATIONS

SOFTWARE DEVELOPMENT BUSINESS

Strong interest in C# and Web-based Experience managing multiple employees.

Development.

Solid understanding of Object-Oriented Excellent written and verbal

Programming principles and concepts. communication skills.

Academic experience with the A penchant for problem-solving & logic.

following:

C#, ASP.NET, C++, Java, SQL, HTML/CSS Ability to think and adapt on the fly.

Trained in customer service & client

relations.

PROFESSIONAL EXPERIENCE

TECHNICAL SERVICE TEAM INTERNSHIP

Contractor at BNY Mellon [Tacoma, WA]

Have opportunities to build complete applications using .NET technologies,

from end to end.

Gaining experience programming against databases and other data sources.

Extending knowledge of SQL and understanding of relational database concepts.

Work closely with project stakeholders to ensure that applications meet all

requirements.

PROPERTY/FACILITY MANAGER

LANIER PARKING SOLUTIONS [Atlanta, Georgia]

Advanced from assistant manager to manager of multiple properties in less than

one year's time.

Played a major part in launching a new location for the company.

Oversaw day-to-day operations for over fifteen (15) Downtown-Atlanta parking

properties.

Managed as many as ten (10) employees; including hiring, training, reviewing,

and termination.

MANAGEMENT ASSISTANT

ENTERPRISE RENT-A-CAR [Atlanta, Georgia]

Worked in two of the company's busiest branches in the Atlanta metro area.

Earned selections to the company's "Top Performers Club" for multiple periods.

Participated in extensive customer service and business management training

while in trainee program.

EDUCATION

MONTANA STATE UNIVERISTY - BOZEMAN

BACHELOR'S DEGREE - BUSINESS MARKETING

Graduated in December of 2004

Five-year member of the University's football team. [1999-2003]

Four-time letter winner; All-Conference and All-American Honors.

All-Conference, Indoor Track and Field team.

BATES TECHNICAL COLLEGE - TACOMA, WA

ASSOCIATE'S OF TECHNOLOGY DEGREE - SOFTWARE DEVELOPMENT

Scheduled to Graduate in November of 2011

Currently maintaining a 4.0 GPA.

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