Manager Management

CURRICULUM VITAE

RAJU KUMAR KAMMA Email:********.*****@*****.***

(214)- 668- 2170

Professional Description

. Having over 7 years of experience in ECC (Enterprise Command Center) &

Data center Operations.

. Have Console operations, Batch Monitoring and production support

skills in CA7, CA11, ESP, ZEKE/ZEBB, TWS OPC, CA Autosys, Control-M,

HMC(Hardware management Console), SDSF, ISPF, Mobius Management

Systems, IOF, SDSF, MQ Series, ISPF, Endevor, File-Manager, NDM, FTP,

$ARS, COBOL, JCL, DB2, and VSAM in IBM Mainframe environment and

Tandem (HP Mainframes).

. Extensive Knowledge on Ticketing & Change management tools REMEDY,

PEREGRIENE

. Working knowledge of IPL's of Mainframe servers.

. Working knowledge on Midrange systems (AS400 & Tandem) systems.

. Basic Knowledge on UNIX system(Solaris flavour)

. Host the SRT (Service Restoration Calls), Bridge calls for all

Severity 1 issues.

. Attend the client Management calls for status review of the operations

(batch issues, change controls for weekend, system performance issues

etc.)

Professional Experience

V Worked as Senior Engineer-Technical Analyst in Computer Sciences

Corporation (CSC) from Jan' 2009 to June 2011.

V Worked as a Sr. Software Engineer in Mahindra Satyam Computer Services

(formerly Satyam computer Services Limited) from March 2007 to Jan

2009.

V Worked as Systems Lead-Production Control and operations in Affiliated

Computer Services (ACS) from April 04 to Feb' 2007.

Certifications

V CA-Librarian - Certified from Computer Associates ([pic

V ITIL V3 Foundation from EXIN [pic], [pic]

Education

V Master of Computer Applications (MCA) from Bharathidasan University.

Technical Skills

Operating System MVS/ESA,ZOS/390, Windows XP, UNIX

Languages VSCOBOL-II,JCL,TACL

RDBMS DB2, IMS DB, SQL

OLTP CICS

Access Methods VSAM

Scheduling Tools CA7(V3R11), CA11,ESP,TWS OPC, ASF, Control-M,ASF,

Autosys, ZEKE /ZEBB

Tools (O/P) & TSO/ISPF, SDSF, IOF,Mobius management Systems, IOF,

Utilities $SARS, MQ Series, FILE-AID, ENDEVOR, IEFBR14, IEBGENER,

IEBCOPY, IDCAMS, RS/6000., AFREMOTE, CA-AUTOMATION,

Omegamon, Omegaview, Netcool, Netview, Connect Direct,

TMON, ENDEVOR.

Domain Bank & Finance, Utilities, Manufacturing

# PROJECT EXPERIENCE

Computer Sciences Corporation (CSC)

Jan' 2009 to June 2011.

Project Chrysler RDC Systems and Operations & FSG Systems.

Clients Chrysler Corporation & FSG, Detroit, USA

Environment VS COBOL II,JCL,DB2,IMS DB, VSAM & CICS

Scheduling Tools CA7(V3R11.1), CA11, TWS OPC, ZEKE & ZEBB.

Tools TSO/ ISPF,SDSF,IOF, HMC, NET COOL, $SARS, SDSF,

AFREMOTE, CA Automation-AP Viewer, File Manager,

Omegamon, Omegaview, TMON, Connect Direct, G2, IBM HMC

Service Center HPCICS3, Remedy.

Job Entry Systems JES2, JES3

Version Controller DCCS(Endevor)

Description about Clients(FSG & Chrysler):

FSG(Financial Services Group), is a group of 19 clients whose main functions

are in the domain of Banking and Insurance. Major clients we support in FSG

are

AMERICO,

PAN AMERICA,

MASS MUTUAL,

JOHN HANCOCK WEALTH MANAGEMENT,

AMERICAN FAMILY LIFE,

JOHN HANCOCK LIFE BPO,

LIFE-COMM, LIFE 70,

AXA General Insurance etc.

This Project is Internal to CSC which involves monitoring and scheduling of

batch jobs in Production, Model office, development using CA7 and ZEKE.

Chrysler Corporation is the parent company for Chrysler Motor Company, Global

Command Center [Managed Command center and Data center at Hyderabad &

Dearborn] Large, centralized and out-sourced as well as in-house managed data

center offering OS/390 platform. CSC Managed Command Center is dedicated to

provide 24x7 production support and server operations for Chrysler Business

like North America, Europe, Mexico, etc., CSC's Production Control and

Operations team is a Single Point of Management offshore model to ensure

optimal and cost-effective delivery. As a Technical system analyst, support

regional data center batch systems and console operations.

Responsibilities :

Responsibilities for Cycle(Batch) Management:

Monitor the batch cycle jobs of various queues like REQ, RDY, ACT and JES2 &

JES3 console messages.

Responsible for providing production support (24X7) which involves production

abends and scheduling (Adhoc) as per client Documentation.

Perform the client requests like Demand, Cancel, force, requeue, change the

submit times for batch jobs by using scheduling packages CA7, ZEKE, TWS OPC.

Restart the failure jobs by using the CA11.

Monitoring and recovering batch jobs on zSeries using Tivoli OPC scheduling

product.

Add the negative dependency to job which are failed due to contention

problems.

Uncatalog the datasets from failure jobs per client request.

Set up the jobs to override library until further instructions by using DB

panel (DB.1).

Modify the schedules by using the SCHDMOD command (DB.2.7).

Create the GDG by using file manager.

Adding the USR requirements by using DB.3.6

Place the Jobs on Hard hold (either permanent or one-time) per customer

request.

Run the jobs under different LPARS.

Release the jobs from SDSF.

Perform the HOTBATCH for batch jobs.

Monitor the IMS regions by using Omegamon.

Resolve the level 1 abends like FTP, U4037 etc.

Resolve the SB37 problems.

Timely resolution / escalation of job failures (abends) that helps in timely

batch cycle completion.

Monitor batch workloads for exceptions.

Ensure timely availability of online regions.

Alert the programmers / on-call personnel for any abnormality in the systems

like jobs not running on time, online regions not being up on time or jobs

running longer than the usual time etc.

Monitor Net cool, notify the critical messages, and inform/issue tickets to

relevant section/department.

Checking the contention problems.

Monitoring CPU utilization, resource contention and tape mounting by using

omegamon.

Cancel the NETID for batch jobs in JES3 console.

Report the all out standing issues to next shift people.

Open the Severity 1 tickets for all critical job failures, inform to DCM,

SDM, SITMAN, Supervisor.

Responsibilities for Console operations:

Monitoring the Mainframe job consoles.

Maintaining the JES2 resources and buffers.

Monitoring JES2 jobs.

Spool maintanence.

Checking the contention problems.

Monitoring and responding to outstanding replies.

Giving the pre IPL & post IPL checks.

Monitoring the console messages and work for the alerts.

Checking for the tape allocations(online/offline), relies and reporting to

tape room for necessary actions

Taking care of tape mount related issues.

Recycling of CICS & DB2 tasks.

Recycling the TCP/IP tasks

Bring up the IMS regions.

Perform the backups.

Perform the HOTBATCH for batch jobs per customer request.

Perform the IPL by using Hardware Management Console(HMC).

Providing the data center access to authorized personnel remotely by validate

the change control or service orders.

Process Responsibilities:

Create the JCL,PARM, PROC programs for model year vehicles.

Create the GDGs either by using JCL programs or File manager.

Move the jcl, copy books and CICS programs to production region.

Perform the Weekend reorg process for batch systems.

Handle the plant slow down calls.

Issue the data center access to respective personnel from remotely by

authenticity of person.

Handle the touch point calls to Client management.

Preparing & sending Hourly Status Reports to DCMs and concerned US Staff,

verifying the Checklist of the LPARS' of the Critical Clients.

Prepare SLR (service level Report), analyze the status of problem ticket, and

make graphic presentation for management.

Participate in BCP/DR test conducted by the client.

#Mahindra Satyam Computers Services.

March'07 to Jan' 09

Project Ford CA7 - A, G, H,B, D,C,K,Z (North American

facilities).

Client Ford Motor Company, Detroit, USA

Environment VS COBOL II,JCL,DB2,IMS DB, VSAM & CICS

Scheduling Tools CA7 (V3R11), CA11.

Tools Mobius Management Systems, SDSF, Endevor, AFREMOTE,

Omegamon.

Service Center GIRS(Remedy), E-Tracker

Job Entry Systems JES2, JES3

Version Controller Endevor

Description:

Ford Motor Company, Global Command Center - Detroit [Ford Managed Data center

at Dearborn] Large, centralized and out-sourced as well as in-house managed

data center offering OS/390 platform. Ford-Global Command Center is dedicated

to provide 24x7 production support to control and Support batch and online

regions for 13 Ford Business like North America, Europe, Brazil, Germany,

etc., Ford Production Control and Support team is a Single Point of

Management offshore model to ensure optimal and cost-effective delivery. As a

batch scheduler, I support the facilities A, G, H, B, D, C, K, and Z.

Responsibilities:

Responsible for providing production support (24X7) which involves production

abends and scheduling (Adhoc) as per client documentation / Request.

Monitor the batch cycle jobs of various queues like REQ, RDY, ACT and JES2 &

JES3 console messages.

Perform the client requests like Demand, Cancel, force, requeue, change the

submit times for batch jobs.

Restart the failure jobs by using the CA11.

Uncatalog the datasets from failure jobs per client request.

Set up the jobs to override library until further instructions by using DB

panel (DB.1).

Modify the schedules by using the SCHDMOD command (DB.2.7).

Adding the USR requirements by using DB.3.6

Place the Jobs on Hard hold (either permanent or one-time) per customer

request.

Run the jobs under different LPARS.

Release the jobs from SDSF.

Perform the HOTBATCH for batch jobs.

Monitor the IMS regions by using Omegamon.

Resolve the level 1 abends like FTP, U4037 etc.

Resolve the SB37 problems.

Timely resolution / escalation of job failures (abends) that helps in timely

batch cycle completion.

Monitor batch workloads for exceptions.

Ensure timely availability of online regions.

Supporting the IPL (Initial Program Loading) as per weekly updates.

Alert the programmers / on-call personnel for any abnormality in the systems

like jobs not running on time, online regions not being up on time or jobs

running longer than the usual time etc.

Monitoring and responding to outstanding replies on consoles.

Checking the contention problems.

Monitoring CPU utilization, resource contention and tape mounting by using

omegamon.

Cancel the NETID for batch jobs in JES3 console.

Report the all out standing issues to next shift people.

Open the Severity 1 tickets for all critical job failures, inform to DCM,

SDM, SITMAN, Supervisor.

Perform the shift lead activities for North American facilities.

Support the DR tests & BCP.

# Affiliated Computer Services, Pittsburgh.

Aug' 06 to Feb'07

Project GHRS - 401K Plan.

Client Mellon Corporation, Pittsburgh, USA

Environment COBOL, JCL, DB2, VSAM& CICS

Scheduling Tools Cybermation ESP, TWS OPC

O/P Tools IOF, $AVERS, SDSF, EJES, CA-Sysview

Service Center Peregrine

Version Controller Endevor

Job Entry System JES2

Description:

GHRS-401K system supports the 401K plans for different corporations in the

USA. This is in-house project of Pittsburgh based Mellon Corporation. This

application serves the Investment management, trust and custody, foreign

exchange, securities lending, performance analytics, fund administration,

stock transfer, proxy solicitation, treasury management and banking services

to institutional and individual investors. ACS is providing the staff in

mainframe legacy applications maintenance and supports their MVS applications

as a part of outsourcing. This system has two LPARs like ACSHRS1 & ACSHRS2.

.

Responsible for providing production support (24 x 7) which involves fixing

the production abends and scheduling as per client documentation.

Monitor the batch Jobs by using the Scheduling tools ESP, OPC.

Moving the JCLs, Copy books from UAT to production (Stage 1) by using version

controller Endevor.

Initiate the Bridge calls for Severity 1 tickets.

Monitor the Online regions.

Create the incident tickets for job failures by using service center tool

Peregrine.

Scheduling the ADHOC jobs on Mainframes

Timely escalation of abends to respective on-call personnel.

Inform the customer about critical late jobs.

Perform the On-demand requests.

Scheduling the batch jobs by using ESP & OPC.

Performing IPLs.

Affiliated Computer Services

July'05 to June 06

Project Railinc Technologies

Client Railinc Corporation, Raleigh, North Carolina, USA

Environment Mainframe

Environment COBOL, JCL, DB2, VSAM, NDM & CICS

Scheduling Tools CA7, CA11,Autosys

O/P Tools IOF, SDSF

Monitoring Tools Omegamon, NETCOOL

Messaging Tool MQ Series.

Service Center Peregriene.

Description:

Railinc Corporation is a leading provider of information technology and

related business services to the North American railroad industry. Railinc

operates one of the nation's largest Electronic Data Interchange (EDI)

networks for critical document exchange and Value Added Network (VAN)

services. They also host a variety of revenue management and rail industry

applications, and maintain the most extensive database of rail transportation

information in the world. Railinc's mission is to provide high quality

computer and communications systems and services to the rail industry. This

system has four LPAR like SRIA, SRIB, SRIE and SRIF.

Railinc has decided to supplement their staff in mainframe legacy

applications maintenance. Hence the project requires ACS to support, maintain

and enhance their MVS applications.

Responsibilities:

Monitor the Batch Schedules by using the Scheduling tools CA7.

Doing the casual analysis for recurring abends and inform the supervisor to

get the permanent fix from programmers.

Monitor the consoles for clear the outstanding messages, checking contention

problems, spool utilization, change the priority for batch jobs.

Run the Jobs under different LPARS.

Place the jobs on hard hold & NOEXEC by using CA7 as per customer.

Escalate the job abends as per client documentations.

Open / close the CICS files.

Hot batching for batch jobs as per client request.

Make the IMS databases in RO mode.

Prepare the documentation if any changes in schedules.

Affiliated Computer Services

April'04 to June 05

Project Allegheny Technologies

Client Allegheny Ludlum corporation, Pittsburgh, USA

Environment Mainframe (IBM) & Tandem (HP Mainframe)

Languages COBOL, JCL, IMS DB, VSAM, CICS, OS/390, TACL

Scheduling Tools CA7, Control-M, Autosys.

O/P Tools IOF, TSO/SDSF

Monitoring Tools Omegamon

Tandem Tools SEC 225

Service Center Peregrine.

Description:

Allegheny Ludlum Corporation is a global leader in technology, production and

marketing of specialty materials and advanced alloys. This project involves

Production Control and partial Support. On 24X7 basis. We are responsible for

monitoring the night time batch cycle and doing check offs according client

check lists. We are responsible for fixing abends according to customer

documentation.

Responsibilities:

Monitor the Batch Schedules by using the Scheduling tools CA7 & Control-M.

Monitor the Tandem jobs by using the utility SEC 225

Doing the casual analysis for recurring abends and inform the supervisor to

get the permanent fix from programmers.

Make the Databases in RO.

Monitor the consoles for clear the outstanding messages, checking contention

problems, spool utilization, change the priority for batch jobs.

Perform the date card changes weekly on mainframe and tandem systems.

Modify the TACL programmes buy using TEDIT command.

Restart the failure tandem jobs by using RUNNOW command.

Escalate the job abends as per client documentations.

Open / close the CICS files.

Hot batching for batch jobs as per client request.

Make the IMS databases in RO mode.

Prepare the documentation if any changes in schedules.

Contact this candidate