Administrative Assistant Insurance

Angela R. Brown

**** ******** ***** 850-***-****

Tallahassee, Florida 32312 850-***-****

Education

Bachelor of Arts: English Major/Social Science Minor

Florida State University August 1990 - May 1994

Tallahassee, Florida

Associate in Arts - General Education

Tallahassee Community College August 1988 - August 1990

Tallahassee, Florida

Business Associate of Arts Degree: Paralegal Studies

Keiser College June 1993 - June 1994

Tallahassee, Florida

Experience

Hunt Insurance Group, LLC, Tallahassee, Florida

Group Benefits Coordinator March 24, 2010- present

. Coordinator for all employee benefits for over 15 sheriff offices

throughout Florida.

. Responsible for the accurate enrollment data for all assigned

groups for eligibility, billing and qualified benefits accounts.

. Research and report on employment trends and insurance changes for

various sheriffs' offices to anticipate future needs and budget

restrictions.

. Act as eligibility liaison for assigned groups

. Research and correct all eligibility issues reported by employers,

employees and insurance carriers.

. Assist with auditing weekly eligibility extract files that are sent

to carriers electronically.

. Verify the accuracy of all bills prior to sending to clients.

Reconcile invoices and bills.

. Prepare and distribute monthly client billing for assigned groups.

. Adjudicate manual and electronic qualified benefits claims.

. Assist with set up of annual qualified benefits accounts.

. Work with carriers and clients regarding over age dependent

verification, other coverage verification, life insurance volume

reductions due to age and other eligibility issues.

. Process Check requests as needed for clients' plans and prepare

check tracers when needed.

Mainline Information Systems, Tallahassee, Florida

Payroll Specialist April 1, 2009 - January

14, 2010

. Prepared bi-weekly and monthly payroll for over 750 employees by

compiling and processing payroll information and maintaining

records.

. Updated records by reviewing and entering changes in exemptions,

insurance changes, deductions, paid-time not worked, status, pay

and used vacation and sick time.

. Balanced payroll accounts by auditing information, identifying and

resolving discrepancies.

. Determined payroll liabilities by entering federal and state income

and social security tax information, 401k transfer and direct

deposits, wage assignments and garnishments.

. Fulfilled wage garnishment requirements by completing forms,

adjusting payroll records, documenting and transmitting

withholdings.

. Remitted tax payments by collecting and verifying data, preparing

federal, state and local tax reports and W-2 statements.

Hayes e-Government Resources, Inc. Tallahassee, Florida

Director of Human Resources July 2003 - 03/31/2009

. Performed recruitment and selection efforts of the office,

including identifying staffing needs, reviewing and maintaining

applications, personnel files and background checks.

. Assisted with employee retention by creating an open and honest

culture where stated and implied needs are addressed and resolved.

. Managed overall operations within the office, including workflow

coordination, communication of expectations, standards and policy.

. Set up plans, transition issues and ongoing maintenance issues for

health, dental, life and disability insurances.

. Administrated 401k plan.

. Prepared, updated and ensured compliance of employee handbook.

. Researched all current and new employment laws and wrote policies

and procedures as related.

. Coordinated and maintained all records and balances for employee

credit cards.

. Generated company payroll semi-monthly.

. Processed all accounts receivable.

. Assisted with weekly payables.

. Tracked employee leave balances.

Florida State Board of Administration Tallahassee, Florida

Executive Assistant April 2002 - December

2002

. Assisted the Chief of Alternative Investments in oversight,

planning, policy, budget, communication and organization of the

department.

. Prepared yearly budget report and monitored all departmental

expenses.

. Cross-trained with Alternative Investments staff to ensure

efficient operations during their absence.

. Entered contact and industry data into private database.

. Performed special projects as assigned by the Chief of Alternative

Investments including presentations for the executive director and

investors.

. Coordinated meetings and conferences for current and potential

investors.

. Attended training programs and staff meetings.

. Created and maintained a central calendar for staff, which

contained a projected outlook of activities, meetings, conferences

and employee leave.

First District Court of Appeal Tallahassee, Florida

Administrative Assistant III June 1996 - April 2002

. Performed a variety of tasks including assisting the Marshal in all

court related issues.

. Analyzed, reported and solved all issues which surfaced in relation

to facility management, security and budget.

. Handled all purchasing for the Court including preparation and

approval of all purchase requisitions and purchase orders.

. Prepared bid specifications for commodity purposes.

. Supervised special projects for building security and maintenance.

. Supervised and coordinated schedules for all interns within the

department.

. Reviewed, approved and processed all invoices.

. Maintained inventory of all goods and physical property of the

court.

. Managed disposal of surplus and transferred property.

. Arranged all travel for Judges, Marshal and Clerk for out of town

oral arguments.

. Assisted in budget preparation and personnel administration.

. Monitored monthly SAMAS reports.

. Kept records of encumbered funds and monitored court expenditures.

. Collected data for statistical reports.

. Tracked employee leave balances.

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