Customer Service Data Entry

Alexander Cruz

Phone: 301-***-**** *****

Lockwood Dr. Apt. #220

E-mail: ******@*****.*** Silver

Spring, MD 20901

Objective

To obtain a position that will enable me to use my strong organizational

skills, educational background, and ability to work well with people.

Education

A.A.S. Degree in Architectural Technology - Fall, 2009

Montgomery College - Rockville, Maryland

Work Experience

11/2010 - Materials Handling

Library of Congress - Library Associates Company - Washington DC

Responsible for the sorting and distribution of Acquisition mail, to

20 different sections consisting of 115 countries, throughout the

library; assist and provide customer service to visitors participating

in the Surplus Books Program- this includes Congressional staff,

Library of Congress staff and the general public.

04/2007 - 09/2009 Document Management Operator

Department of Justice - Pitney Bowes - Washington DC

Scanned clients original legal documents; copied, bound and punched

documents; prep documents; review all output images for proper sizing;

accurately fulfilled deadlines on projects.

03/2004 - 12/2006 Imaging Lead

Daegis - New York, NY

Scanned documents; check specifications for scans for accuracy and

quality requirements; job set-up; networking (loading images and

files); data entry and coding; supervised a staff of 8 people.

01/2002 - 03/2004 Document Management Operator

C2 Legal - New York, NY

Scanned and Copied documents; blowbacks; prepare documents to be

scanned or copied; quality check jobs that were done before they were

delivered to clients.

Internships/Volunteer work

U.S. National Park Service - 80 Hours - Assisted in the Western Maryland

Historic Bridges project. My job was to model one of the bridges in 3D

(AutoCAD) using drawings, pictures and measurements that were taken on

site.

Rebuilding Together - Spring Semester 2010 - Remodeled a condominium in

Silver Spring, MD. My job duties were to measure the entire condo;

redesign the kitchen and bathroom; floor installation; painting; converting

hand drawn plans into digital format using AutoCAD.

Studio and CAD Lab Assistant - 6 Semesters - Assisted student aid with open

lab hours and CAD tutoring.

Awards

AIA Maryland Student Design Award Competition - 1st Place.

Student Excellence Expo Award winner

CAD for the Building Professional certificate

Dean's List.

Skills

AutoCAD, Revit, Sketch Up, Microsoft Word, Outlook, PowerPoint, Windows,

Dochunter, Doculex, Internet literate, type 60 wpm, Fluent in Spanish

writing and speaking.

References - Available upon request.

Contact this candidate