Post Job Free

Resume

Sign in

Customer Service Human Resources

Location:
Aurora, IL, 60504
Posted:
August 29, 2011

Contact this candidate

Resume:

Heather Hammond

*** * ******** **.

Aurora, Illinois 60504

abgtze@r.postjobfree.com

630-***-****

Profile

A successful company builds its business through people. I intend to

improve these interactions by being a self motivated individual who

uses business knowledge, creative ideas and leadership skills. I care,

I am loyal, I am a work horse and I will do everything I can to take

the company I work for to the next level.

Education

North Central College, Naperville Illinois

Master of Business Administration with an emphasis in Human Resources,

GPA: 3.74/4.0 March 2011

Bachelor of Arts, Monmouth College, Monmouth, Illinois

May 2008

International Business, GPA: 3.3/4.0

Study Abroad in Germany-Spring Break 2007

. Discussed marketing, advertising, and global

strategies with the head of each department

. Expressed opinions and stated my point of view

. Analyzed and prepared an extensive report on John

Deere

. The report was number one in the class

Courses

Marketing (MBA) Organizational Behavior (MBA)

Leadership (MBA) Business Ethics (MBA) Advertising

Negotiations Leadership Human Resources

Business/Commercial Law

Experience

Full Time Assistant Manager, Rue 21, Clothing Store, Naperville,

Illinois May 2007-Present

. Provided outstanding customer service to store guests

. Collaborated and managed co-workers to reach KPIs

(Sales, Fragrance Percentage, UPT, ADS, Labor)

. Initiate floor sets to company standards and display

the latest trends in fashion

. Executed the daily paper work and the nightly call in

sheet

. Participated in inventory prep and execution

. Responsible for nightly deposits and register counts

Phone-A-Thon Caller, Monmouth College, Monmouth Illinois

August 2007-May 2008

. Persuaded alumni to donate money back to the school

. Discussed ideas with co-workers to enhance the strategy of

alumni to donate money

Marketing Intern, Pentair Water Manufacturing, Aurora, Illinois

Summers 2006-2007

. Designed instructional and product price

manuals with. diagrams, graphs, artwork

and text

. Assisted with planning the Board of

Director's visit

. Developed ideas for new advertising and

marketing schemes

. Researched and reported preferred

advertising venues

. Created a new company organization system

Associate, TJ Maxx, Clothing Store, Oswego Illinois

May 2006-May 2007

. Organized, separated, processed and

placement of shipment

. Checked out customers at register while

being responsible for money in the

register

. Assisted customers in locating merchandise

and giving them fashion advice

Leadership

Hall Council Captain of Color Guard Students

Organizing Students Leader

Computer Skills

Microsoft/Macintosh Word PowerPoint Excel Quark

References Available Upon Request



Contact this candidate