Manager Management

Bob Padilla

Mobile: 630-***-****

Chicago, Illinois 60558

***.*******@*******.***

Senior Executive in Information Technology

Technology Director, with background in a 24x7 high transactional, low

latency and highly regulated (CFTC/SOX) environment within the financial

services industry. Expertise includes Systems Integration (M&A),

reorganizations, cost containment, staff development, business process

improvements, resource management, change management, disaster recovery, re-

engineering, and partner exchange integration. Recognized transformational

leader, with competency in cost containment and organizational development.

Well regarded for creating and developing highly motivated and talented

teams. Has international experience and is fluent in Spanish.

Professional Experience

CME Group, Inc. Chicago, IL

1987

to 2011

CME Group serves risk management needs of customers around the globe.

Provides the widest range of benchmark futures and options products

available on any exchange, covering all major asset classes. Ongoing global

growth, innovative product development, continually enhanced technology and

the highest level of service available on any exchange.

Director Technology Operations - 2002 to 2011

Reporting to Managing Director of Enterprise Services, with operations

centers located across multiple locations. Managed production systems 24x7;

including trading floors (Chicago and New York), electronic trading,

clearing, regulatory, staff systems and infrastructure. Implemented Service

Management team for operational continuous service improvements, change

management processes (SOX) to address regulatory and hardening efforts for

systems reliability, availability and disaster recovery protocols across

data centers. In addition, directed international integration efforts for

seamless business to business implementations. Managed budget of $6 million

and 5 direct

reports.

. Directed international partner exchange integration (Malaysia, Korea,

Mexico); extending presence, increasing trading volume and revenue by

400 thousand trades per week while containing cost by leveraging

standardized escalation, monitoring, standard operating procedures

(SOP), key performance indicators(KPI), operational level agreement

(OLA) and service level agreement (SLA).

. Restructured operations team across multiple locations; ensuring

business availability during normal and crisis events. Exercised

disaster recovery four times a year meeting regulatory SLA's and

ensuring business continuity.

. Developed high performing teams resolving 80% service disruptions, at

first level support. Reduced business service disruptions and ensured

business system availability through subject matter expertise (SME)

skills enhancement, SOP's, and automated recovery processes.

. Created Service Management Team; introducing ITIL V3 framework and

Apollo 13 problem analysis methodology for continuous operational

process/application improvements in a real-time, low latency

environment, and reduced repeat service disruptions by 90%.

. Created Continuous Service Improvement (CSI) team using collaborative

and Agile methodologies; CSI collaborated with development teams to

harden applications and deployment quality resulting in improved

product launches (including Globex and Clearing Systems) and reduced

customer/business service disruptions.

. Directed Change Management team through transformation and adoption

of new processes and creation of Change Management Board (CAB) with

controls and regulatory compliance. Managed risk to organization

based on change request and rate of change.

Associate Director Technology - 1995 to 2002

. Directed web development team building browser based trading floor

applications enabling floor traders to significantly reduce their

risk or market exposure and increase their volume of trades resulting

in increased revenue.

Bob Padilla Page 2

Associate Director Technology - 1995 to 2002

. Directed web development team building browser based trading floor

applications enabling floor traders to significantly reduce their risk

or market exposure and increase their volume of trades resulting in

increased revenue.

. Directed certification team which directly interfaced with trading

firms (including Morgan Stanley, Merrill Lynch) certifying trading

applications for integration compliance, and quality assurance

acceptance. Eliminated customer integration risk and accelerated

process for additional CME trading revenue.

. Directed transformation of people, process and technology for

Financial and Human Resource systems to an Enterprise PeopleSoft

Solution. The new PeopleSoft system features seamless integration,

high availability, easily scalable, functionally richer with

significant efficiencies at a lower cost, and delivered on time within

budget.

Manager - 1990 to 1995

. Managed major project (Clearing21-TMS) transformation from IBM

mainframe technology to new 4th generation technology. The new

platform afforded improved systems performance, portability,

functionality and enabled exchange (NYMEX) partnering opportunities.

. Managed development team building core business trade processing

applications (Trade Management Systems) for near real-time batch

trade matching and online customer post trade processing (Matching,

Allocations, GiveUps, and Average Pricing), providing ~25% back

office trade reconciliation efficiencies and cost savings.

. Managed development team building regulatory and compliance trading

applications to identify market risk, market manipulation, firm and

trader risk, and trading irregularities. Online systems and reports

were used by compliance officers and government regulators.

Lead Developer - 1987 to 1990

. Led a team to build a computerized trade reconstruction (CTR) system

that reconstructed trade execution timestamp, using time bracket,

market data and customer order time stamp to address government

regulation. This system met government regulators mandate for every

trade to contain an execution time stamp within 1 minute of the

actual trade.

. Led transformation from mainframe flat file and VSAM technology to

using database relational technologies enabling immediate online data

access by compliance team and government regulators.

DBMS, Inc. Naperville, IL (Database Software and Consulting Company)

1985 to 1987

Technical Support Manager - International

. International Technical Support Manager for DBMS mainframe and pc

software product lines servicing customers and partners around the

world with technical support, implementations, and training.

Senior Consultant - 1983 to 1985

. Provided database consulting services for a large banking

organization which included database training, standardizing recovery

protocols and installation of IDMS software products and served as

the day to day database administrator.

Zenith Radio Corporation - Chicago, IL 1980 to 1983

Programmer

Performed maintenance activities and building new components within several

application/systems using Assembler, COBOL, CICS and database technologies.

Education

Computer Science - Northern Illinois University (Minor - Psychology)

Certification Affiliation Leadership Skills

ITIL Version 3 InfraGuard Conflict Management Apollo 13 Root

Foundations Cause

ITIL Version 2 CMEPAC Senior Management Disaster Recovery

Foundations Leadership

Management Training Vendor

Negotiation

Supervisor Training Agile

M&A

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