Manager Sales
Resume:
DAVID DONAH
Glendora, CA ***41
*******@*******.***
RETAIL MANAGER
Proven leader, decision-maker and manager with extensive experience in
organizational development and sales. Recognized for the ability to create
and manage processes and strategies, which meet and exceed business and
customer needs and create positive and productive environments. Detailed,
and persuasive, able to resolve operational and sales issues quickly and
effectively. Responsible authoritative problem solver, with exceptional
multi tasking, and follow through abilities. Natural leader with the
ability to motivate, inspire, and empower teams, providing strategic
leadership, direction, and coordination to staff fostering team cohesion
resulting in increased employee morale.
Areas of Expertise:
. Operations Management
. Sales & Marketing
. Business Development
. P & L Management
. Account Management
. Organizational Development
. Conflict Resolution & Mediation
. Customer Relations
. Merchandising
. Promotions
. Presentations & Training
. Competitive Analysis
. Sales Staff Motivation
. Team Building & Management
"David has a proven track record of successfully leading teams. His detail-
oriented nature, problem-solving techniques, and leadership abilities have
contributed to his continued success. David's notable experience and drive
would make an immediate and significant addition to any organization."
Mac Mackiewicz, Vice President, S.J. Craig
Corp.
CAREER HIGHLIGHTS
Improved sales 30% in first year with corporate forecast of only 15%
through aggressive buying decisions, improved advertising distribution,
organizational decisions, and sales training.
Improved store volume ranking from an "A" rating to "AAA" rating within 18
months.
Increased average customer transaction by 20% through creative cross
merchandising and employee sales training.
PROFESSIONAL EXPERIENCE
Area/Store Manager, Party City (S.J. Craig Corporation), Los Angeles, CA
. Responsible for direct leadership of all store departments and department
managers encompassing multiple direct reports, up to 50 employees and
yearly revenue budget of $2 million.
. As area manager, oversaw operations of stores throughout CA, one of which
ranked #2 in the entire chain.
. Achieved the #5 store ranking during the month of December and
consistently ranked within the top 15 stores out of over 300 nationwide.
. Oversee planning, marketing, business development and sales, and
community outreach programs.
. Analyze and manage P&L statements, and assist in developing and executing
marketing plans.
. Manage monthly inventories, conduct audits; ensuring operations meet
daily and organizational standards.
. Oversee workforce planning, recruit candidates, and select top talent for
a range of positions.
David Donah - Page Two
. Design and recommend sales programs and sets short and long-term sales
strategies.
. Act as a catalyst for division programs, change, and promotions for store
associates.
. Serve as a key player in redesigning employee training procedures and
handbooks.
. Communicate company's core values, goals, and objectives to store
associates.
. Oversee implementation of staff hiring, training, benefits, and work
schedules.
. Consistently achieve projected gross sales, profits, and labor at two
stores.
. Oversee the coordination and troubleshooting of new store openings.
. Maintain appropriate records and documentation for reporting.
. Build team atmosphere and maintain that management style.
. Create and implement cash and inventory controls.
General Manager, Standard Brand Paint, Torrance, CA
1. Chosen by the Vice President of Operations to be responsible for
designing and initiating management and employee training program.
2. Chosen to be responsible for re-merchandising and re-modeling problem
stores while maintaining my own as an example.
3. Due to personal performance, received 11% salary increase when chain
wide, management had just had salary decreases due to poor company
performance.
4. Decreased average payroll hours by 30% compared to prior year while
maintaining service levels.
5. Improved average customer transaction by 26.4%.
6. Increased overall sales trend 20.5% in 3 months.
General Manager, Ross Dress for Less, Newark, CA
7. Improved ranking from #16 up to #9 within less than 3 months through
reorganization, proper retraining of staff and rescheduling to meet the
needs of the business - sales were trending approximately 15% ahead of
both budget and prior year.
8. Lead the store to over 7 million in sales, with supervisory
responsibility of over 40 employees.
Director of Training, Century 21 Adams, Simi Valley, CA
. Created and developed highly effective training systems and program for
new and experienced individuals.
. Designed formal classroom and in field instruction and motivation
sessions.
General Manager, American Stores, Anaheim, CA
9. Increased sales by 35%, gross profit by 46%, and gross profit percentage
from 27.95% to 30.28%
10. Reduced inventory level by 28% and at the same time reduced inventory
shrinkage; brought a store operating at a loss to operating profitably
within the first year.
11. Oversaw hiring, training, and administration of 45-50 employees,
including management and support professionals.
12. Oversaw the Training Center for the entire San Fernando Region;
instituted, coordinated and refined a successful training program for
several hundred management and line employees.
. Managed the opening of several new units; directed and trained management
and employees in accounts payable, inventory control, receiving, stocking
and management procedures.
EDUCATION
Bachelor of Arts in Business Administration, California State University,
Fullerton, CA
AFFILIATIONS
Vice President of Programs - Simi Valley YMCA
Vice President - Stockdale Merchants Association
Chamber of Commerce - Simi Valley
Committee Member - Boy Scouts of America
r results driven, self-motivated, Manager, experienced, flexible,
relocate, communication, organizational, time management, multiple
tasks, Computer skills, Microsoft Office, Outlook, Word, Excel,
PowerPoint, software, training manager, customer service manager,
bachelor's degree, supervisor, staffing, entrepreneurial, staffing, b2b,
training, development and program implementation, Inventory Management
Specialist, operations manager, business manager, Bachelor of Arts in
Business Administration, area manager, district manager, multi unit
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