Customer Service Medical Assistant
Resume:
Doshie King
Mesquite, Texas **149
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Email: ************@*****.***
EXPERIENCE
MEDICAL EDGE HEALTHCARE Dallas, TX
Registration/Billing Specialist 05/06/05/10
Data entry of patients information and financial responsibilities
into IDX database
Preparing accounts to ensure all information is documented
accurately into the system
Maintain high volume of production of 180 plus accounts per day
Verification of benefits/verbal, automated and online websites
Resubmit claims if necessary
Process patient’s information for billing by making sure all duplicate’s
are merged per account
BAYLOR UNIVERSITY MEDICAL CENTER Dallas, Texas
Patient Access Representative 12/2004-5/2006
Registrar of patients, collecting financial responsibility
Interviewing and obtaining patients demographics
Forwarding calls to Staff and Patients
Discharging, scanning, verification of insurance information
Retrieve patient’s chart for Rx dosage and usage for Physician’s
Front and back desk duties
Negotiations of co pay’s and co insurance at time of service
Direct family and patients complaints
Demonstrated ability to work efficiently with privacy of patient’s confidentiality.
VISTA HOSPITAL OF DALLAS
Front Desk Receptionist/ E/Registrar Garland, Texas
Pre Authorization and verification of W/C claims 12/2003 – 10/2004
Prepared copies of patients registration packet for HIM
Posting charges for hospital billing
Discharging, collecting co pays
Assist the PBX operator, answer multi lines using Cisco Call Manager Systems
QA of each patient that is registered through E/R O/P and I/P
Access WebMD,Medicare, Medicaid for additional insurance information
Responsible for contacting adjusters to per-certify claims for inpatients
MCI WORLDCOM
Staff Assistant II Richardson, Texas
Delivery of incoming and retrieval of out going mail 10-1999- 10-2003
Tracking of employees packages using Pitney Bowes Arrival system
Implemented training of new recruits
Coordinated and prepared video conferences
Assisted staff and quest with trouble shooting by acting as a liaison
Responsible for routing incoming calls and transferring inter departmental
Maintained ordering of FedEx,Airborne and Ups supplies
Received and deliver faxes and copy jobs to clients
Customer service
SCHOOLS
ATI: Medical Assistant
Richland Community College
CERTIFICATIONS
Certification in Medical Terminology
Certification for CPT and ICD-9-CM coding
SOFTWARE
MS Word
Excel 2000
Microsoft Word
BCon
Med host
Chart view
Client Ware CPSI
Group Cast
Centricity
Flow Cast
Reference available upon request
Contact this candidate