Administrative Assistant Manager

LISA R. GERGEN

*** ********** **., ****

Unit #**

Jersey City, NJ 07305

201-***-**** – Mobile

201-***-**** – Home

********@*******.***

BURGER KING EUROPE GmbH, Zug, Switzerland (May 2007 – October 2008)

Human Resources Coordinator: General support to VP, Human Resources, EMEA region.

Responsibilities included recruitment advertising, pre-employment interviews, employee relations

and counseling, expense reporting, G&A budget analysis, auto fleet management, new employee

training and payroll. Liaised with other HR staff across the region on a variety of HR topics as well

with the corporate office in the US to coordinate expatriate program administration.

GLAXOSMITHKLINE, Research Triangle Park, NC (November 2000 – June 2003)

Resources Coordinator, Respiratory Sales Division (June ‘01 – June ’03): Provided policy and

procedure clarifications, coordinated compliance investigations, analyzed and reported attrition

information, handled customer and physician concerns and complaints.

Health Outcomes Associate (November ‘00 – May ’01): Worked with pharmacology scientists in

collecting and interpreting statistical data and information for medications tested from various

studies. Assisted with various presentations to substantiate results and findings.

RESUN LEASING, INC., Dulles, VA (June 1997 – May 2000)

Projects Coordinator: Facilitated inside and outside sales of construction trailers and

modular buildings. Customized client specific leases, maintained website, handled

marketing materials for new field offices, maintained and completed contractor and

dealer licensing/certifications, coordinated corporate advertising program,

conducted procurement search opportunities via the internet.

SYSTEMS ENGINEERING SERVICES, Reston, VA (August 1996 – June 1997)

Office Manager: Analyzed skill sets of existing consultants to meet client requirements, conducted

pre-employment testing, facilitated new employee orientation sessions, coordinated offsite quarterly

staff meetings, reviewed payroll timesheets, maintained marketing and office supplies, and provided

administrative support to the President and Branch Manager.

HVIDE MARINE, INC., Fort Lauderdale, FL (November 1994 - June 1996)

Administrative Assistant to CEO: Responsible for the daily operations of the Chairman’s office,

including correspondence, dictation, travel arrangements, coordination of Board of Directors’

meetings. Maintained the CEO’s corporate calendar and database. Liaison between underwriters

and public during Initial Public Offering (IPO).

JACKSON MANAGEMENT GROUP, INC., Atlanta, GA (May 1992 - July 1994)

Administrative Assistant to Executive Vice President-Acquisitions: Analyzed and compiled

information for confidential presentations to prospective buyers, created and maintained monthly

reports for this real estate/property management firm. Composed marketing correspondence, and

performed functions related to due diligence requirements.

CARLYLE WEALTH MANAGEMENT, Atlanta, GA (June 1990 - June 1994)

Office Manager (full-time: June ‘90 – May ‘92; part-time: June ’92 – June ’94): Responsible for

the maintenance of sales and investments, monthly and quarterly reports, and preparation of estate

plans. Acted as a liaison between funds and clients, assisted in tax return/K-1 procedures,

established and maintained databases for this investment advisory firm.

LISA R. GERGEN

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BURGER KING CORPORATION, Atlanta, GA (December 1989 - May 1992)

Accounting Administrator: Assisted the Controller and Area Managers in collecting and reporting

statistical data. Included entry supervision, analysis of data accuracy and marketing reports.

NORRELL CORPORATION, Atlanta, GA (February 1984 - May 1987)

Franchise Administrator: Direct administrative support for the Quality Services Managers, Market

Development Managers, and the Training and Development Managers. Assisted with contract

agreements, scoring of predictive index tests on prospects, and compilation of various divisional

reports.

SKILLS:

Typing 90 wpm, Windows, Outlook, MS-Word, Excel, Powerpoint, Crystal Reporting, People Soft

EDUCATION:

Madison University, Gulfport, Mississippi

Bachelors Degree – Business Administration - 2005

NSH Bildungszentrum Basel, Basel, Switzerland

Deutsch f. Fremdspachige – Grundstufe 1 - 2003

Georgia Institute of Real Estate, Atlanta, Georgia

License - Residential Sales – 1984

LANGUAGES:

Speak, write and read light to intermediate German

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