Manager Operations

James Magnini

*** ******** ****, *******, ** ****8

Home: 901-***-**** -

Cell: 901-***-**** :

**********@****.***

Executive Summary

Skilled Operations

Manager with solid

experience

managing multiple

backgrounds

including: Fedex

Corp Air

Operations,

Restaurants, Lawn

care and

landscaping,

building

maintenance and

janitorial services.

Core Qualifications

● EMT IV Accredited

Fire Rescue Fire Fighter I Accredited

●

●

Change management Fire Fighter II Accredited

●

●

Budget development, allocation and monitoring BS, University of Memphis

●

●

● Successful with staff development

● Experienced in employee scheduling, inventory

control and sales analysis

● Strong ability to execute based on strategic

objectives

● Solid experience managing cross-functional

teams

Staff development

●

Employee scheduling

●

Building Maintenance

●

Lawn care and

landscaping

Professional

Experience

Fire Fighter EMT IV

June 2009 to Current

The Fire Department –

Piperton, Tn

Our department mission

statement is: "We

Protect Lives and

Property."

Area Operations

Manager

June 2009 to

December 2010

American Building

Maintenance –

Memphis, Tn

My responsibilities

included: Planning,

organizing, directing,

staffing, controlling

budgets and

inventory, hiring,

payroll, supervising,

ordering supplies,

meeting with

numerous clients on a

daily basis.

President

January 2004 to June

2009

Torta Bella LLC –

Collierville, Olive

Branch, Tn, Ms

As President of Torta

Bella LLC I was the

owner and operator

of two restaurant

franchise's called

Johnny Brusco's

New York Style

Pizza .As the

president I did the

following: Built

financial model for

new business unit.

Implemented

innovative programs

to increase

employee loyalty and

reduce turnover.

Created financial

plan covering each

ear and it's projected

growth .Created new

revenue streams

through creative

sales. Defined

strategy and

business plan for

Collierville and Olive

Branch. Developed

and rolled out new

policies. Executed

integrated

advertising campaign

across multiple

media channels.

Hired and trained

hundreds of staff.

Operations Manager

June 2008 to March 2009

Chick-Fil-A – Germantown, Tn

I was responsible for all aspects of managing employees and customer satisfaction.

Operations Manager

November 1985 to January 2004

FEDEX Corp. – Memphis, Tn

As an operations manager I was responsible for all aspects of both employee and customer satisfaction. The

employee side included: safety, salary structure, benefits, vacation, and hours of employment. The customer

side included: customer satisfaction, inventory control, timely service and right pricing.

Education

Southwest Community College 2009

Memphis, TN, USA

EMS

EMT IV

I am a state and nationally certified Emergency Medical Technician IV

TN Fire Fighter Academy 2009

Piperton, Tn, USA

Fire Fighting

FF1 and FF II

Training includes: Attacking fires on vehicles, structures and grass and wooded areas. Types of fires

includes: Class A, B, C and K.

Training also includes victim rescue and extraction from numerous fire related and non related scenarios.

University of Memphis 1997

Memphis, Tn, USA

Journalism/Management

BS

Double Major

Associations

Make-A-Wish Foundation: Wish Granter

Cub Scouts

St. Jude: Volunteer as needed

Smile Train: Fund Raiser

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