Sales Customer Service
Resume:
DAPHNAY SAGAILLE
*******.********@*****.***
Evanston, Illionios
PROFILE: Business- oriented individual with outstanding analytical and
problem solving skills. Strong work ethic and readily
adapts to change. Works efficient independently as well as
in team settings. Exceeds expectations and able to multi-
task and meets deadlines without compromising quality.
EDUCATION: Tennessee State University, Nashville, TN
Bachelors Degree, Business Administration Concentration Marketing
May, 2010
EXPERIENCE: Midland Manufacturing Co. (Dover Corporation)
Skokie, IL
08/10-07/11 Human Resource Executive Assistant
. Worked directly with management throughout all Dover
Corporation companies to increase productivity
. Accountable for developing and monitoring processes
and practices necessary for legal and ethical
compliance in assigned area.
. Ability to perform detailed research for marketing
and financial projects
. Collect and analyze data to produce reports in
support of senior management
. Develop and produce professional presentations.
. Ability to work with minimal supervision
. Maintain and update employee insurance and benefits
as the Primary Beneficiary
. Maintain absolute confidentiality while dealing with
all levels of company management and personnel,
company financial partners, board members and outside
service providers.
. Conduct phone screenings and personal interviews for
potential candidates
. Interviewed and conducted company and safety
orientation for temporary workers
. Responsible for monitoring and distributing hourly,
paid temporary worker's compensation to Aerotek and
Staffmark personnel
BOHAN Advertising (Auris Marketing Association)
Nashville, TN
09/09- 05/10 Account Intern/ Marketing Research Assistant
. Collected and analyzed information for Bomgaars and
Oschlen accounts to promote customer awareness for
clients increasing sales by 5%
. Collected and analyzed surveys in NAMA (National
Agri-Marketing Association) conferences
. Analyzed surveys by composing SPSS (Statistical
Package for the Social Sciences) and excel charts
Media Planning Group
Chicago, IL
06/09-08/09 Kmart Account Intern (Louis Carr Internship Foundation)
. Worked with Havas Media group-Arena, Havas Digital,
offering global services to collectively conduct
final intern project
. Media planning & buying, market research, and
strategic communications development
. Contributed research analysis through software for
final project presentation for Kraft's "Shake and
Bake"
. Provided research including resources for online and
off line media print to promote Kmart sales
Footlocker
Skokie, IL
2008. Sales Associate
. Reviewed SKU (Stock Keep Unit) performance
daily/weekly to optimize distribution & sales
. Met and exceeded sales expectations for daily
recommended revenue
. Displaying excellent customer service to all
consumers
Spectrum Realty
Evanston, IL
2005-2007 Intern
. Acquired specific marketing and real estate skills
through MLS and real estate software
. Set up and displayed many computer operations, for
example enhancing website.
SKILLS: Languages: Knowledgeable in understanding the French and Creole
Language
SPSS (Statistical Package for the Social Sciences), MLS
(Multiple Listing Service) Readings, IRS E-file Provider,
Media Tool Kits, Proficient with Microsoft Word, Excel,
Power point Presentation, Access, and knowledge of HTML
LEADERSHIP: Resident Assistant, Tennessee State University Housing
Staff (2007-2010)
Brother, Alpha Kappa Psi Professional Business Fraternity
Inc. (2010-Present)
Public Relations Officer, Women Of Infinite Potential
(First generation at TSU) (2007- 2009)
Member, Tennessee State University Peer Counseling
(2007-2008)
Voice of Tennessee State University Junior Class, Junior
Class Congress (2007- 2008)
Mentor, Quest for College Life Evanston Chapter
(2007- Present)
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