Manager Customer Service

DEE ***** Coral Key Avenue Tampa, FL ***** 407-***-****

RICHARDSON abgtsx@r.postjobfree.com

LICENSED PRACTICAL NURSE

Seeking a position to utilize my abilities as a Licensed Practical Nurse. Motivated, personable, professional,

accustomed to handling sensitive and confidential records. Demonstrated a history of teamwork, flexible and

versatile, able to work under pressure. Poised and competent with the ability to easily transcend cultural

differences.

40 hour IV Skills / Therapy American Safety & American Safety &

Certification Health Institute for Health Institute Basic

HIV /Aids and Blood Borne Basic First Aid Adult, Life Support Adult, Child

and Pediatric Basic and Infant CPR

Pathogens Education

Domestic Violence First Aid Certification Certification

Certification

Education

Erwin Technical Center

Licensed Practical Nurse, LIC # PN5200195 2011

National Technical Honor Society

Seminole Community College 2008-2009

Abilene Christian University 1984-1985

Professional Experience

Dillards’s Department Store, Little Rock, Arkansas 1982-2006

Store Manager 1999-2006

Achieved Sales Goal while controlling expenses

Responsible for a store volume of $30.0 million in sales.

Managed operations, visual design, receiving and shipping, human resources, merchandising and credit

services.

Hired, trained and maintained staff of over 200 employees

Promoted client development and full customer service skills

District Shoe Regional Manager 1997-1998

Cosmetic and Better Shoe Buyer 1989-1997

Area Sales Manager 1982-1989

Clinical Experience

James A. Haley Veterans Hospital, Town and Country Hospital, UCH - Carrollwood Hospital, Kindred Acute Long

Term Care Hospital and John Knox’s Nursing Home

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