Vickie Trigg
Phone 816-***-**** . *******@*****.***
Objective
Utilize my strengths in administration, management and computer
applications to provide support, organizational efficiency and
effectiveness.
Experience
Operations Manager/Administrative Assistant - November 2010 to Present
Putman Inc. (A-1 Staffing/Spartan Staffing)
. Support for Owner, General Manager, Operations Manager, Sales Reps,
Branch Managers, Accounting Department and Branch Offices
. Updated and maintained websites for two companies
. Worked with Senior Management to update Standard Operating Procedures
. Prepared confidential correspondence
. Created spreadsheets, forms, flyers, graphs, charts, proposals and
lists
. Planned meetings, presented new processes and procedures
. Ordered supplies for seven offices,
. Tracked staff attendance
. Created and produced monthly calendars for all staff employees
. Created mailings and promotional flyers for prospective clients and
customers
. Managed Workers' Compensation claims
. Accounting Department backup - used QuickBooks to process Accounts
Payable and Receivable
. Performed branch audits and training
. Responsible for insuring compliance with company policies and
procedures
. Set up payroll and billing; verified employees were paid correctly and
customers were billed accurately
. Created files to allow staff employees to access current forms on-line
. Performed research
Administrative Assistant - January 1997 to September 2009
Ramsey Management (Spherion/Interim Personnel)
. Support for Owners, Vice President, Sales Reps, Branch Managers and
Branch Offices
. Prepared confidential correspondence and memos
. Created spreadsheets, forms, flyers, graphs, charts, proposals,
agendas, overheads, lists and presentations
. Planned monthly and annual meetings, made travel arrangements
. Created and produced monthly newsletters and calendars for all staff
employees
. Created mailings and promotional flyers for prospective clients and
customers
. Processed billing for National Accounts to ensure accuracy
. Submitted staff payroll, tracked staff attendance
. Performed branch audits
. Maintained inventory records
. Purchasing - ordered supplies for 15 offices and maintained inventory
of forms saving company thousands of dollars
. Worked with Risk Manager to process and monitor Workers' Compensation
claims
. Performed branch audits to insure compliance with policies and
procedures
. Cross trained in Accounting Department to download and process payroll
files from branch offices, upload tax and bank files and balance
spreadsheets
. Reconciliation of credit card statements and vendor billing
Administrative Assistant (part-time) - June 2002 to August 2005
Schwan Food Company
. Support for Manager and Sales Reps
. Balanced Route Drivers' deposits daily; made bank deposits
. Verified compliance with company and DOT regulations
. Tracked performance, efficiency, sales and accuracy of Route Drivers
. Created mailings and promotional flyers for current and prospective
customers
. Submitted staff payroll, tracked staff attendance
. Performed Customer Service, data entry, collections
. Assisted Sales Reps with promotional events and demonstrations
. Prepared reports, spreadsheets, and graphs for management
. Monitored on-line orders for fraud, thus saving the company thousands
of dollars
. Communicated customer issues to Route Drivers and assisted with
problem resolution
Professional Skills
. Microsoft Word
. PowerPoint
. Outlook
. Excel
. Calendar Creator
. SelecTime
. Kronos
. PeopleSoft
. Accounting
. Data Entry
. Purchasing
. Inventory
. Proofreading
. Research
. Website maintenance
EDUCATION
State Fair Community College - Sedalia, MO