Customer Service Supervisor

Charles Wayne Potts jr

**** ***** ****** **, *******, Fl, 32824

407-***-**** • *******.*****@********.***

Professional Summary

Professional Summary: Customer service experienced. Recently graduated with BS degree in Leisure Services. Participated

in four years of college baseball at Newberry College, SC. Demonstrates strong communication skills and ability to interact

with clients. Self motivated innovator with a record of success in troubleshooting and problem resolution. Leads by example

and establishes a professional work environment based on respect. Technical proficiency in Microsoft Word, Excel and

PowerPoint.

• Extensive Experience in serving customers, both in person and by telephone, in hospitality and education industry.

An independent self starter.

• Superior Communication skills in dealing with customers, co workers and employees. Both verbal and written skills

are strong.

• Well organized and Highly Efficient working in multi tasking dynamic environment. Ability to plan, organize and

supervise the work of others.

PROFESSIONAL EXPERIENCE

Academic Achievements

Senior Captain Captain of my collegiate Baseball Team Senior Year (2010)

Head Coach: Bob Rikeman 412-***-****

Captain – Instructed to be in charge of team functions, practices, weight lifting and perform a lead example for the team.

Graduated with BS Degree Leisure Services Newberry College, Newberry Sc, 29108. (2010)

GPA 3.1

Participated In Army National Guard (2008 2010) Boot Camp. Affiliated with Newberry College ROTC

Santa Fe Community College• Collegiate Baseball Team, Gainesville,FL• 32606

Head Coach: Jonny Wiggs 352-***-****. ******.*****@*********.***

Graduate AA Degree Education (2006 2007)

Participated 2 years as a starting Pitcher on the baseball team.

Started and won the Conference Championship game (2007) Conference Camps

Completed over 200 Hours of Community Service as a Volunteer in the Gainesville Community.

Completed Internship with the YMCA of Newberry• Newberry, 29108• 2010

Supervisor– Jerry Coffee 803-***-****

Responsibilities Run a water aerobics class for the elderly 3 days a week. Including, preparing fields for game day activities.

Required in developing a relationship with the participating people of the YMCA.

Work Experience

Chef- Grille on Main. Newberry, SC 29108

Supervisor: Naval Glover 803-***-****

Stats Keeper Newberry College, Newberry, SC 29108. Sports: Basketball, Volleyball, Soccer.

Supervisor: Josh Mank 803-***-****

John Madison Landscaping. Orlando Fl, 32824. Supervisor: Chad Madison 407-***-****

EDUCATION

AA Degree, Education, Santa Fe Community College, Gainesville, FL 32606. (2007)

BS Degree, Leisure Services, Newberry College, Newberry, SC 29108. (2010)

Contact this candidate