Human Resources Manager

BARBARA E. HENRY, SPHR

Cell: 785-***-**** Email: *******@****.***

Home: 785-***-****

Human Resources leader, strategist and business partner with deep HR

knowledge and expertise. Experienced in working with diverse populations

and industries while supporting fast-paced and complex business designs.

Proven forward-thinker with the ability to swiftly assess, develop and

implement HR programs and services which support and enable change, drive

operational excellence and are aligned with overall strategic business

direction. "Hands-on" expertise and experience.

Excellent consultative skills in: HR strategy, business partnership, talent

acquisition, HR metrics, organizational strategy, talent and leadership

development, training, coaching, AAP, compliance, performance management,

policy design and application, employee relations, conflict resolution,

employee communications, compensation planning, benefits management.

PROFESSIONAL EXPERIENCE

BHR CONSULTING ENTERPRISES

2009 - Current

President - Lawrence, KS

Provide HR direction, advice, and consulting services that help clients to

define and develop an integrated people and business strategy, improve

operational performance, optimize roles and enhance organizational culture,

value and performance.

SONY ELECTRONICS, INC.

1997 - 2009

An international division of Sony Corporation of Japan engaged in the

design, manufacturing and sale of electronic hardware and entertainment

system technologies to the professional, business, consumer, broadcast and

retail markets.

Director, Human Resources - San Diego, CA (2008 - 2009)

HR leadership team member and HR head for TV engineering and manufacturing;

consumer service, parts and field repair operations and VAIO personal

device sales divisions across the U.S. and Mexico. Key HR advisor to

executives and business leaders. Accountable for understanding critical

business imperatives and developing the HR strategies necessary to drive

operational performance. Oversight and delivery of all HR programs. Led

national HR team supporting $8B in combined sales.

. Introduced Sony's Human Asset Plan and HR Metrics dashboard into

client groups. Educated leadership on the use of metrics as a

predictor of business health, guided them in establishing pro-active

strategies to address talent gaps, initiated succession plans for all

employee levels and created retention programs for all key and

emerging talent.

. Led all HR planning and activities to centralize TV engineering in

Japan with a new U.S. focus on world-wide software integration.

Results included the seamless transfer of hardware engineering to

Japan, an 80% headcount reduction, closure of the Pittsburgh BRAVIA

manufacturing plant and a complete group restructuring, all within a 5

month period.

. Partnered with senior business leaders and HR Centers of Excellence to

develop integrated approach to global talent identification,

succession planning and transfer initiatives.

. Provided oversight and brought to resolution high-level, complex

employee relations issues elevated to this position.

Human Resources, Manager - Park Ridge, NJ (2001 - 2008)

HR Business Partner for multiple divisions including: media applications,

service operations and technical support, retail, broadcast and business

product divisions. Partnered closely with executives and business unit

management to determine, develop, implement and manage the specific HR

programs and strategies necessary to drive overall operational performance.

Campus Affirmative Action Manager. Led national team of HR professionals

supporting $1.5B in sales and 750+ employees.

. Co-architect of a Career Enhancement program designed to foster

improved organizational capability and retention of top talent. Highly

successful, this program was introduced into Japan. Received business

award for Team Excellence.

. Conceived, designed and implemented a "performance calibration" model,

adopted company-wide, to ensure a consistent understanding of

performance measurement; merit and bonus recommendations, and monetary

payouts.

. Launched comprehensive talent management program to build succession

plans at all levels, identify key and emerging talent and create

individualized, focused development plans, job experiences and growth

assignments.

. Core member of a 3-year HR technological transformation which resulted

in the creation of high performance, intranet delivery of Sony's HR

systems and programs to 14,000 employees. Achievements included an 83%

reduction of HR policies; 55% reduction of HR staff; 41% budget

reduction over 3 years; 90% delivery of all HR transactions via

employee self-service and an outsourced HR call center.

. Designed and led all HR planning, communications and change management

for 40+ restructurings. One saved over $2.6M while another resulted in

the successful integration of two previously separate U.S. and Latin

America divisions.

BARBARA E. HENRY

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Senior Human Resources Consultant - Kansas City, MO (1997 - 2001)

Managed and provided all HR services and support across four facilities in

a multi-shift environment encompassing a large-scale call center, two-

tiered warehouse and service repair centers. HR business partner and

consultant to site leaders and division management. Developed and

implemented HR programs and solutions while providing daily support to all

levels of employees. Site Affirmative Action Manager.

. Selected to collaborate with business leaders and executives, as the

HR representative for service operations, at Sony's company-wide

"Compensation Broadbanding Summit" in which a completely new, exempt

salary structure, including supporting incentive programs, was

designed, approved and implemented in 5 days.

. Developed and implemented "Business Conduct", a new program created as

a member of a joint taskforce, which resulted in a 60% decrease in non-

exempt absenteeism within the first year. Received award for Team

Excellence.

. Streamlined entire recruitment process to an unprecedented 4 week fill-

rate and reduced the number of weekly openings by 86%. Operating costs

were significantly lowered by the reduced need for temporary staff.

. Led facility in the conversion from a manual time-keeping system to

KRONOS. Oversaw the transfer of payroll to the business units, saving

45 hours of HR work per week which allowed HR to focus on program

design and deliverables.

. Conducted and delivered, to over 400 managers and employees, essential

training on: employee selection, behavioral interviewing and the

creation and preservation of a discrimination and harassment-free work

culture. Also created a union avoidance management program which was

adopted by the legal department for Sony-wide delivery.

. Introduced leadership competency model, 360 degree feedback program

and results-focused development curriculum to build and reinforce

brand-consistent behaviors at all levels of the organization.

PACKERWARE CORPORATION

1994 - 1997

National plastics injection-molding manufacturer of sports cups, storage

containers and packing products.

Manager of Human Resources - Lawrence, KS

Overall responsibility for the management and delivery of all HR services

and programs as well as safety, security and payroll. Human Resources

business partner to executive and general management. Responded to complex

employee relations, safety and worker's compensation concerns. Managed HR

team supporting $43M (net sales) and 725 employees in a 24/7 operation.

. Integrated a multi-cultural workforce through onsite "English as a

Second Language" programs. Redeployed 20% of staff into roles better

matched to their experience leading to enhanced morale, safety and a

more skilled workforce.

. Implemented a 30% plant-wide staff reduction in 3 days. Achieved

reduction without sacrificing productivity or incurring litigation

while ensuring retention of key talent in essential operating areas.

. Recognized by Lawrence Memorial Hospital as having the most

effectively managed worker's compensation program throughout the city.

The program was used as a model for 22 other manufacturing plants

throughout Lawrence.

. Developed and introduced the company's first comprehensive safety

training program while incurring virtually no cost.

OTHER RELEVANT EXPERIENCE

Business Experience: Extensive experience in successfully managing high-

impact change situations including start-ups, site transfers, mergers,

reorganizations, ramp-up's, reductions-in-force, business relocations,

divisional integrations, joint ventures, personnel relocations and facility

shutdowns.

Worksite Experience: Vast array of worksite expertise including corporate

offices, national, international, field, distribution center, large-scale

call centers, manufacturing, retail stores, warehousing, remote work units

and location-free environments.

Computer Systems: Taleo, Sony/Hewitt HRIS, Softscape Performance Management

System, PeopleSoft, Microsoft Office Suite.

EDUCATION AND PROFESSIONAL AFFILIATIONS

. Senior Professional in Human Resources Certification, (SPHR). Human

Resource Certification Institute.

. Bachelor of Arts, University of Kansas. Lawrence, Kansas.

. FastTrac "New Venture" Program, Entrepreneurial Achievement. Kauffman

Foundation of Kansas City.

. Certified Instructor, Development Dimensions International (DDI),

Employment Learning Innovations, Inc. (ELI).

. Society for Human Resource Management (SHRM), Member.

. SHRM of Johnson County, Kansas, Chair - Membership Retention

Committee.

. Employment Practices Network of Kansas City, Member.

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