Customer Service Manager
Resume:
SHANI BARNES
____________________________________________________________________________________________
OAKLAND, CA 94612
____________________________________________________________________________________________
WORK EXPERIENCE
Customer Service Representative
Feb.2011-July 2011
Apple One Employment c/o Bella Pictures
150 Post St suite. 660 San Francisco, Ca.
Provided Customer Service at aWedding Photography Company,
assisting customers with billing inquiries, wedding planner details
and general questions. Responsible for incoming/outgoing calls on a
daily basis.
__________________________________________________________
Front Desk/Reception
Nov.2007- Jan. 2008
Omni Hotel @ CNN Center
100 CNN Center Atlanta, Ga.
Provided customer service at the reception desk of a luxury hotel,
assisting with billing inquiries, reservations, and general information;
responsible for all incoming calls on multi-line telephone system.
__________________________________________________________
Project Preservation Assistant
Jan.2007- Aug. 2007
Ciphers Design
22 E. Liberty St. Savannah, Ga.
Assisted in the restoration of 19th century multiple floor residence,
including proper techniques for cleaning, repairing and maintaining
furniture, decorative trims and interiors.
__________________________________________________________
Front Desk/Reception
Feb.2004-Jan.2007
Best Western Historic District
412 West Bay St. Savannah, Ga.
Provided customer service at the front desk of a historic hotel.
Responsible for billing inquiries, reservations, general information;
and all incoming calls on multi-line telephone system. Open, secured
and balanced daily shift banks.
__________________________________________________________
Representative
Apr.1988-Present
Riviana Foods
1278 Glenn Eyre Laguna Beach, Ca
Representative for products of Riviana foods. Work Trade shows at
various venues. Cooked product for tasting of consumers. Shared
product information with consumers, made handouts available.
Maintained booth neatness and cleanliness during event. Set-up and
took-down the booth for the product housing and promotions.
____________________________________________________________________________________
SKILLS
Microsoft Word and Excel
PowerPoint
Internet
MAC OS
PC
Windows
Salesforce
____________________________________________________________________________________
EDUCATION
2008-Present M.F.A. Degree in Photography
Academy of Art University, San Francisco, Ca.
B.F.A Degree in Fashion Design
Savannah College of Art and Design, Savannah Ga.
REFERENCES
Denae Fernandez: Manager. Bella Pictures. 888-***-****
Deborah Reynolds: President. Passage Yachts. 510-***-****
Lea Mitchell: President. Lea Mitchell Designs. 404-***-****
Gary Sanders: Manager. Ciphers Design.912-***-****
Contact this candidate