High School Medical Billing

SANDRA EVANS

**** ****** *** **

Palm Bay,

FL **909

Mobile: 321-***-****

**********@***.**.***

PERSONAL QUALIFICATIONS

. Strong organizational, analytical, and time management skills

. Focused and hard working; willing to go the extra mile for the Company

and Customer

. Possess a high degree of professionalism and dedication to exceptional

quality

. Effective team player with outstanding communication and interpersonal

skills

WORK EXPERIENCE

HARP MARKETING, INC - Melbourne, Florida 2/2009 - 5/2011

Sales Agent

. Took incoming calls from potential customers responding to radio,

television, and newspaper advertisements.

. Learned and promoted the details of our many campaigns.

. Sold various products that the company offered. (weight loss products,

electronic cigarettes, and self improvement products)

CHRISTIAN CARE MINISTRY (Medi-share Program) - Melbourne, Florida (3/2002

- 6/2008)

Member Relations/Administration

. I answered medical and general questions from our members (customers) and

healthcare providers pertaining to their health coverage plans

. Explained the benefits and details of the plan that the patient was on to

any providers who called in.

. Performed program switches from a lower to a higher deductible and vise

versa. And spoke with members when they called in with questions

concerning their medical bills, claims, and explanation of documentation,

and wrote letters of credible coverage.

. Data entry and general office work.

. Followed up with our members concerning any issue's they were facing.

. Handled cancellations and withdrawals from our members by following up

with Accounts Receivable.

. Obtained credit card information over the phone from our members for

their monthly "shares."

. Answered general questions from our members pertaining to our program

guide and kept current with the guidelines that governed.

. Also filled in for our receptionist as needed

. Wrote, developed, and changed schedules for staff of 20 in department

using MS Excel on a bi-weekly basis. I also approved our employee's time

and schedule changes.

. Planned and organized all the weekly office luncheons, events, birthday

parties, and retirement parties for our department.

EDUCATION

. Brockton High School, Brockton, Massachusetts - High School Diploma -

06/1978

. Cypress College/Flight Attendant Travel Careers, Cypress, California -

9/1980 - 6/1982

A.A Degree - 3.7 GPA

. In 1980 I earned an Achievement Award and was placed on the "President's

Honor List" while attending Cypress College in Cypress, California in

their Flight Attendant/ Travel Careers degree program

COMPUTER SKILLS

. Microsoft Programs - MS Vista, MS Word, MS Excel, MS Access, MS

Powerpoint, MS Publisher, MS Outlook Express, MS Outlook.

. Other Computer Programs - Net Suite, Eldorado, CSI Pack, which was a

Medical Billing and Documentation Program used at Christian Care Ministry

and other various programs used.

. Typing Skills - I can type 40 words per minute.

. Proficient with use of Dell PC and Dell Laptop

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