Manager Management

Megan M. Short

**** **** ******* **** ****, Apt. 71 419-***-****

Grand Island, Nebraska 68801 *********@*****.***

OBJECTIVE

To apply my academic training and experience in event planning, proven

organizational management skills, and keen attention to detail as a program

manager or event planner.

EXPERIENCE

US Bank Grand Island,

Nebraska

Teller

2010-Present

. Handling of daily financial transactions such as deposits, withdrawals,

advances, loan payments and balancing of these transactions while

answering basic customer inquiries ensuring a positive experience for

customers and non-customers. Given responsibility of back-up vault teller

when main vault teller is out of branch.

. Familiar with pivotal products that are needed to cross-sell to customers

and non-customers who are in need, express interest and qualify to ensure

all client needs are met.

. Successfully exceed quarterly quota of over twelve closed referrals, in

first three full quarters of employment, to reach additional incentive

package.

. Continually received highest Gallup Key Driver Score for customer

service.

Gallucci's Catering Tacoma, Washington

Sales Consultant and Event Captain 2009 - 2010

. Served as Event Captain for up to three major corporate and private

events weekly, ranging in size from 50 to 300 guests. Responsible for

guest services, facility layout/staging, equipment set-up/tear-down,

timelines, and supervision of 3-10 catering employees. Respond to 10-15

telephone inquiries daily. Meet with 2-3 prospective clients weekly to

sell Gallucci's event planning and catering services. Customize event

proposals to meet the client's budget restrictions. Conduct follow-up

telephone calls and e-mails to secure contracts and to confirm event

details.

. Researched available venues for catered events in the Tacoma/ Seattle

area to create a comprehensive database/website. For each venue,

compiled individual profile (e.g., event planning services, rental

policies and procedures, facility and kitchen layout) complete with

photographs.

. Participated in venue visits, open houses, trade shows (e.g., Wedding

shows) and community events to market our catering services.

. Wrote and submitted a proposal to the owner of The Robert Daniel Gallery

to jointly sponsor an Open House designed to promote his venue and our

catering services. Designed the menu and layout. Managed the execution

of this four-hour open house that was attended by more than 275 art

enthusiasts. Supervised six catering employees.

. Proficient in the use of QuickBooks Online software.

WBGU PBS/ Public Broadcasting Station Bowling Green, Ohio

Event Coordinator Internship Spring 2008

. Planned and implemented the Annual Student Awards Banquet to recognize

outstanding job performance by student employees and interns. Designed

the invitation, student and staff flyer, and banquet program. Choose the

decorations and banquet layout.

. Managed all aspects of the March 2008 - Membership Open House with direct

responsibility for marketing and program implementation. Arranged tour

guides and speakers who explained the implications of the conversion of

television broadcasting from analog to digital. Selected promotional

merchandise and coordinated kids programming. Produced the on-air

promotional spot for the event, which involved selecting/sequencing video

footage and writing copy.

Megan M. Short

Page 2

. Contributed to the planning of "Meet and Greet" events (e.g., Peter

Yarrow of Peter, Paul and Mary and Scott Phillips, host of American

Workshop, a PBS How-to- Program) who serve as talent during PBS Pledge

Drives.

Development Assistant 2005 - 2009

. Served on the planning committee for "Kids Extravaganza," an annual event

of the PBS Kid's Club that is open to all children in the local

communities. Participated in the selection of children's games and

featured PBS characters for each event, Arranged for costume rental

and shipment. Designed and distributed the event flyer to area schools,

day care centers, and sponsors' business locations.

. Oriented and trained new student employees in all aspects of front desk

operations, including greeting guests, responding to caller inquiries,

and cross-selling membership services. Coordinated work schedule for 6-8

student employees to ensure adequate front desk coverage throughout the

semester and over holiday breaks.

. Processed telephone, mail, and online pledges and entered/updated member

information in the Allegiance Company database. Tracked annual and

monthly pledge payments using the monetary batch services of Fifth/Third

Bank.

EDUCATION

Bowling Green State University Bowling Green Ohio

Bachelor of Science in Education, Tourism and Event Planning Administration

May 2009

Cumulative Grade Point Average: 3.71

Audencia School of Management Nantes, France

Study Abroad Program Summer 2008

Courses in European Business Environment, European Business, and European

Union

Cumulative Grade Point Average: 4.0

COMMUNITY SERVICE & COLLEGE ACTIVITIES

Mary Bridge Children's Hospital, Festival of Trees Tacoma, Washington

Community Volunteer 2009

. Assembled and decorated a Christmas tree and scene that was auctioned off

for $5,300 during the Festival of Trees fundraising gala, part of Dr.

Edward Rich Guild: Whisky, Wool and Golf.

Toy Rescue Mission Tacoma, Washington

Event Volunteer 2009

. Solicited local business owners and managers for gift card and

merchandise donations. Received $200 in toy donations from Wal-Mart and

several gift card donations. Participated in Holiday Family Distribution

of toys and holiday decorations to families in need. Collected cash

donations from local residents to sustain Toy Rescue Mission at the

Annual Holiday Bazaar.

Delta Sigma Pi, Professional Business Fraternity 2006 - 2009

Social Director, Spring 2008

. Provided leadership for the Spring Formal committee, a 10-member planning

team that coordinated all aspects of this annual event. Designed the

theme, menu, and floor layout; negotiated contract with facility and DJ

talent; and managed budget and timeline. Complied with University and

Fraternity risk management policies.

. As an active member for three years, assisted with the coordination of

various community service and philanthropic events, such as the Komen

Race for the Cure and Bowling Green City annual food drive. Participated

in professional events, including dining etiquette programs and numerous

career advancement seminars.

Golden Key International Honors Society, Inducted in Spring 2008

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