Manager Sales
Resume:
Susana Madrid-Nava
Bellflower, CA. 90706
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QUALIFICATIONS:
. Fluent in speaking, writing and reading Spanish.
. Excellent written and oral skills.
. Proficient in MS Word
. Extremely hardworking and dedicated.
EMPLOYMENT:
JP Morgan Chase, Cerritos, CA. (November 2008-Present)
Lead Teller/Supervisor
Properly open/close branch. Complete monthly employee work schedule. Audit
and approve wire transfers. Serve as a mentor for all new hires. Verify and
approve all large cash transactions. Work with tellers on sales referrals.
Create contests to keep teller staff engaged in current promotion. Coach
and performance counsel teller staff. Maintain appropriate logs for
operational usage. Work alongside teller staff to assist in any arising
issues. Solve customer issues and complaints. Help Assistant Branch Manager
and Branch Manager with other projects. Provide all customers with a
wonderful Chase experience.
Dr. Antonio F. Agra D.M.D, Artesia, CA. (May 2008-September 2008)
Receptionist
Answer phones, schedule, cancel and confirm appointments, pull and prepare
charts, verify insurance, send out for authorizations, greet walk-in
patients and seat them in the proper room, bill to insurances and follow up
on existing dental claims, bill out to outstanding patients and input
payments into system, help others as needed and provide excellent customer
service.
3 Day Express Appraisals, Santa Fe Springs, CA (August 2006-May 2008)
Receptionist
Answer phones, file, data entry, help customers with home value estimates,
prepare appraisal reports, type portions of the appraisal report, schedule
appraisal inspections, assist others as needed and provide customers with
exceptional service.
EDUCATION:
Long Beach City College, Long Beach, CA. (Summer 2006-Spring 2011)
Child Development Major
California State University, Los Angeles, CA. (Spring 2011-Present)
Child Development Major
Completed ECE Units: 25
REFERENCES:
Available upon request
Contact this candidate