Customer Service High School

Location:

Salary:

10.00 hr.

Posted:

January 11, 2015

Leighton Carrier

Customer care is an area that I pride myself in because it allows me to help others. I value all learning experiences set

before me and have gained many new skills. With Close attention to detail, proficiency and speed, I believe I would

make an excellent asset to any team. Aside from being extremely personable I am also a great team player and also

adapt easily to all working environments.

Skillsets

Operating Systems: Snow Leopard, Windows 7, Vista, XP,2000,NT, 98, 95, Apple IOS(IPhone, IPod) (Android Os)

Software Applications: Microsoft Office Suites, Avaya, C-Stars point of sale register, Adobe Acrobat, Adobe

Photoshop Adobe Reader, Nero, Wise Registry Cleaner, Wise Disk Cleaner, SpybotS&D, Image Burn, Google Docs,

Google Maps, Gmail.

Web Browsers: Google Chrome, Internet Explorer, Firefox, and Safari.

Specialties: Computer Repair, Maintenance and custom building, removal of spyware, malware, Trojan horses and

any other harmful or malicious files.

Professional skills: customer service, sales, excellent written communication skills, computer and systems navigation.

Education

Winslow Senior High School - High-School Diploma

Employment History

T-mobile - Oakland, Maine

General Care Technician Jan 2013 – Current

My career at t-mobile has given me the opportunity to advanced my skillsets in; teamwork, efficiency, verbal

communication as well as advanced multitasking skills. I have also gained the ability to effectively implement

feedback and behaviors to receive a specific controlled response from each client to get to a resolution as quickly

and efficiently as possible to provide the best customer experience .

● Effectively resolve cellular device technical issues.

● Reduce company costs with low percentage of device exchanges.

● Remotely guide customers online to set up, maintain and repair all online account technical issues.

● Provide customer care with highest of standards from a company with over 7 JDPower awards in customer

service

● Efficient with resources provided to quickly resolve technical issues.

● Responsible for time management

● Ability to multi task and perform in a fast paced environment while meeting high demands of performance

standards

Adam Libby /supervisor Tony Libby / Owner Bruce White /Mentor

Tekwave Idisrupt Winslow High School

Ios developer Lead Developer Head of IT