Customer Service Administrative Assistant

R

ESUME

B randy L. Sprester

**** ******* **.

Little Valley, NY 14719

716-***-****

**********@*****.***

D.O.B 4/20/1980

Qualifications:

Administrative, secretarial, clerical, office

Experience:

I recently worked as an administrative assistant at my own home based company

for three years. My duties included, ph. awns., payroll, billing, customer service,

copying, filing, sorting, hiring employees and management.

Previously, my skills and experience has been in a Funeral Home setting.

Becoming the secretary of a three-home based business, I estabished many of the

skills needed to succeed in the office environment. My duties here included billing

of the customers, greeting and being compassionate of the incoming families during

t heir time of loss, phone ordering of the funeral home products and the sales of

headstones for customers. Paper products and printing as well as incoming death

calls. Also for this company I handled advertising and promotional events.

Previous employment:

Sprester's Industrial Services

address: 9073 Harvey rd. Cattaraugus, NY 14719

advisor: Charles A. Sprester Jr.

ph. 814-***-****

employed from: 2008-2011

H ills Funeral Chapel

address: 255 Aldrich St. Gowanda, NY 14070

advisor: Dennis G. Hills

ph. 716-***-****

employed from: 2006-2008

Skills:

Much experience in working with and or around computers, current with

quickbooks, micosoft word and excel, data spreadsheet, computer programming and

t yping. Microsoft office and task launcher and many other computer programs. I

have great customer service and sales skills, along with good communiction and

motivation skills as well.

E ducation:

Graduate of Salamanca High School. Courses of study were business, art and

music. Twelve years completed with diploma.

Graduate of Education Direct, courses of study were veterinary assistance. Two

years completed with degree.

References:

Michelle Benhke - Otto, ny 716-***-**** Teacher assistant yrs. known 7

Laurdean Church - Otto, ny 716-***-**** Social work yrs. known 8

Daric Rupp - Cattaraugus. ny 716-***-**** Construction yrs. known 3

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