Qualifications
* *****' management experience. 16 years in sales.
7.5 years' experience in Japanese automotive Tier-1/2 suppliers with sales
ranging from $150 mil/ to $500 mil/year.
Manufacturing-minded sales manager with knowledge in processes of chemical
foaming, injection molding (100-2000 ton), and steel stamping (1500 - 4000
ton), electronics, and safety parts.
Core Competencies
Decision making. Problem solving. New business development. Project
management. Empowerment of Sales Team with formal training and inspiring.
Extensive customer/account management. Analytical skills.
Liaison between Japanese and American business cultures to elevate a
supplier-customer relationship to a "partnership".
Professional Accomplishments
HFI, LLC.: OH (Seat/Door components supplier to
Honda/Toyota/Nissan/Subaru's Tier Ones)
2008-2011 May: Sales Manager
Increased annual sales of the entire Sales Team by 15% - 30% with
collaborate works among the team. Drove performance of direct reports for
identifying next steps of sales activities, resulting in gaining higher
customer satisfaction. Made decisions to form better sales strategies and
increased overall profitabilities of the company.
Reconciled and improved business relationships with the customers who had
troubles with HFI in the past. Increased annual sales by promoting
strategic localization/in-house plans and by demonstrating
tangible/intangible cost merits to the customers.
Resolved problems time-consciously by escalating to decision makers at
customers, and worked collaboratively with them in order to arrive amicable
solutions. This includes problems of all the corporate functions such as
Quality and Program Launch Management.
Protected HFI from unnecessary expenses and disputes from contractual
agreements by establishing Quote Assumptions (Terms and Conditions).
Mitigated cultural ambiguity and recommended apt follow-ups when imminent
problems or business opportunities arose, by liaising between HFI American
executives and customers' Japanese executives.
Ensured Sales Team to receive cooperation from other functions in order to
increase the market coverage as well as profitabilities. Saved budget on
sales manpower reducing from 7 people to 6 people by reinforcing training
to less experienced Sales Representatives to become more reliable work
force.
Japan Aviation Electronics, Inc. (JAE): MI (Electronics parts supplier to
Toyota/Honda)
2007- 2008: Account Manager
Strengthened the presence of JAE to customers by inviting them to JAE
Mexico plant. Resulted in resuming a business relationship with an inactive
customer. Received 42 RFQs at once and awarded for new businesses.
Remarked the customer management as value generation to customers, and
meanwhile achieved better business solutions for JAE;
Localization plan persuading a customer with significant merits from
exchange rates.
Development of a US specific product which would let a customer to keep
their spec requirements.
Monitoring of customers' inventory and suggestion of proper order volumes
when a customer started mismanaging their orders.
Tokai Rika America Incorporated (TRAM): MI (Electronics parts supplier to
Toyota) 2006 -2007: Sales Analyst
Elaborated existing analyses and introduced new analyses to better capture
actual market situations. This includes a global price distribution by
technology, monthly sales reports with N.A. market trends, competitor SWOT
analysis, and cost ratio analysis.
Enhanced sales representatives' knowledge and skills in daily sales
activities such as cost structuring, quotation, and profitability analysis
by leading quarterly training sessions.
As the Project Leader, ensured compliance with the J-SOX Act by examining
the controllability of financial fairness at each work process.
Collaborated with financial auditors as well as with production plants.
Cardington Yutaka Technologies, Inc.: OH (Honda subsidiary supplier of
Power Train and Exhaust products)
2003-2006: Sales Staff Administrator (Equiv.
to Assistant Manager without direct report)
Gained customer approval on a $6 mil price increase for service parts by
justifying additional processes and cycle time. Assessed costs of
production, labor rates, depreciation of equipments.
Negotiated with customers for all the neglected accounts receivables and
price discrepancies for tooling and parts. Earned 10-20% profits from
design change compensations for stamping dies.
Expanded customer-base outside Honda by generating technical presentations
and receiving RFQs. This was a result of the 4-month-long exhibit project
at the SAE World Congress as the 3-year consecutive Project Leader.
Okata Construction, Co Ltd.: Japan
1985-1996: Sales Manager
Resolved conflicts and turned them into opportunities to establish better
relationships with the clients.
Tripled new and existing customer-base by identifying the customers'
unsatisfied needs and by employing more customer-friendly sales approaches.
Assured income by developing various new projects which helped to sustain
the company during the economic downturn.
Education
University of California at Los Angeles: CA
2002: BA in Linguistics
Received M. Campbell Scholarship and Provost's Honors List
Golden Key Honor Society Member