Manager Sales

Lisa S Fuller

765-***-**** : ****.********@*****.***

Professional Summary

Results-oriented Property Manager with ten years of distinguished

performance in the property management industry. Hard working, passionate

manager focused on revenue growth and customer satisfaction. Reliable,

conscientious and capable of taking initiative. Also focused on training

and developing people while demonstrating leadership qualities.

Work Experience

Assisted Housing Manager

February 2007 to present

J.C. Hart Management Company- Indianapolis, Indiana

. Responsible for multi-site conventional and in-house Section 8

apartment homes

. Achieved 2009 Community Manager of the Year and 2010 Most Improved

Community of the Year

. Completed Assisted Housing Manager training through Quadel in addition

to passing LIHTC testing and CAM classes

Community Manager

. Sustained 96%+ occupancy for more than 18 months

. Improved collections by $80,000 quarter over quarter

. Executed successful outreach program and increased occupancy 15% in

120 days

. Collected and evaluated competitive data and made pricing decisions

. Maintained 50%+ closing ratio

. Accountable for a $2 million budget, all rent payments, evictions, and

collections

. Achieved 2008 Community Manager of the Year along with 2008 Most

Improved Community and Best Sustained Occupancy of the Year

. Surpassed net operating income projections by 15%

Marketing Director/Assistant Community Manager

December 2004 to February 2007

Harbor Group Management Company- Indianapolis, Indiana

. Created new marketing strategies for over 1000 units

. Helped create and edit training/procedures manuals

. Developed resident retention program

. Implemented new outreach ideas and promotions

. Consistent 50%+ closing ratio

. Traveled to other properties to assist in training, executing

marketing strategies, and interviewing applicants

. Asked to participate in "Train the Trainer" corporate program

Leasing Director/Sales Manager

August 2001 to December 2004

AIMCO- Indianapolis, Indiana

. Helped achieve and maintain consistent 93% occupancy on 1381 unit

property

. Led top regional leasing team two years running

. Instrumental in training of new leasing consultants

. Helped to develop and implement marketing program for new and existing

residents including print, online and exterior media

. Developed and implemented successful resident retention program,

regularly achieving 50% retention

. Assisted community manager with daily administrative and customer

service tasks

Education

Indiana University

2001-2006

Kelley School of Business

. Bachelor's in Business Marketing

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