Customer Service Sales
Resume:
Paul Burnett
Zephyrhills, Florida 33542
H: 813- 355- 4042
M: 631 - 764- 2449
********@*****.***
P rofessional Summary
Motivated customer service representative with over 20 years retail experience in
a past- paced environment.
Skill Highlights
Strong organizational skills Conflict resolution
q q
Creative problem solver Developed listening skills
q q
Excellent communication skills Effective solution development
q q
Fast learner with a wide range of Enthusiastic developer of good
q q
practical skills relations with clients
Energetic work attitude
q
Execution of floor set and visuals
q
Proficient with handling large
q
sums of money
Cash management
q
Responsible for inventory control
q
Customer service oriented
q
Work Experience
June 2006 Casual Male XL Lakeland, Florida
to S tore manager
May 2010
Organized weekly sales reports for the sales department to track product
success.Answered questions regarding store and products, while maintaining
knowledge of current sales and store promotions.Helped drive sales goals and
achieve monthly quota figures.
Trained and supervised up to 10 associates at any given time .Logged daily
shipped and received orders.Trained new employees by providing knowledge of
specific store tasks and policies.Developed highly empathetic client relationships
and earned reputation for exceeding sales goals.
September 1999 Rain Drops Coffee Shop and Trading Post Southampton, New York
to A ssistant Manager
May 2006
Implemented new processes and systems for improving customer service
satisfaction. Organized weekly sales reports for the sales department to track
product success.Earned management trust by serving as key holder, responsibly
opening and closing store.Greeted customers entering the store to ascertain what
each customer wanted or needed.Answered questions regarding store and
products, while maintaining knowledge of current sales and store promotions.
I was responsible for large sums of money. I was responsible for scheduling and
maintaining inventory .
Education and Training
1984 Dover High School Dover, Delaware, USA
High School Diploma college prep
French club 1,2,3.
soccer 1- 2
Guidance office assistant 3- 4
pep squad 1- 4
K eywords
Customer service, customer retention, sales, cash handling, data entry.
Contact this candidate