Sales Manager
Resume:
Roy R. MacDonald
Farmington Hills, MI 48334
*************@*****.***
CAREER OBJECTIVE I wish to apply my skills as an aggressive results
oriented lending manager, with a proven track record, to
a position where my leadership initiatives and
experience can best benefit my employer.
PROFESSIONAL
EXPERIENCE Orion Federal Credit Union - Memphis, TN
2010-2011
Indirect Lending Officer
. Created and instituted new policies and procedures
with the Director of Lending for the department.
. Signed and developed relationships with fifteen
dealerships within the community charter.
. Worked with partner dealerships to lay out marketing
initiatives to promote credit union - dealer
relationships.
. Department funded 250 loans for $ 4 million in new
loan dollars for the credit union within the first
six months of operation.
TIC Federal Credit Union - Columbus, GA 1999 - 2010
Indirect Lending Manager
2004 - 2010
. Researched, negotiated and contracted with third party
vendors in order to create an indirect lending
department to provide the credit union with another
revenue stream.
. Created proposals and helped institute new lending
guidelines and procedures with VP of Operations and CEO
for new department.
Signed and developed relationships with thirty-two
dealerships within the community charter which has
resulted in the credit union becoming the top lender
within the area.
. Worked with partner dealerships to lay out marketing
initiatives to promote credit union - dealer
relationships.
Department has funded 6500 loans for $141 million
loan dollars, generating 11 million dollars in net
income for the credit union.
. Proficient in forecasting loan growth while operating
within the budget allocated for department.
. In working with the Director of Finance, we have
maintained an overall program delinquency rate of
1.05%
Branch Manager 1999 - 2004
. Responsible for the efficient functioning of overall
branch operations to include management and supervision
on 13-18 staff members, coordinate and deliver sales
technique and procedural training, building and ground
maintenance, dealing with member dissatisfaction and
personal issues.
Conducted monthly sales meetings and coaching sales
plans with staff which resulted in exceeding
expectations of goals.
. Created and present a thirty minute presentation that
incorporates the information needed to help members
buy a new car, to include what the role of the sales
department and finance department, why credit union
GAP and extended warranties are important for
companies of select employee groups of the credit
union.
Member Mortgage Services - Farmington Hills, MI 1997 -
1999
Senior Loan Officer
. Prospected and conducted new client meetings.
. Wrote and closed an average of 1.5 million in
mortgage loans per month.
. Transferred to Columbus, GA office in March of 1999,
to help the office be more profitable and build more
client credit unions in the state of Georgia and
Alabama.
. Created and present a sixty, minute presentation that
incorporates the information needed to help client
credit unions members buy a new home, to include what
the role of the real estate agents, documents needed
to help the process of application, and documents at
the closing of the loan.
EDUCATION Oakland Community College
CUNA Mutual Group
Successful completion of CUNA Mutual's Achieving
Service Excellence (ASE) and Coaching Service
Excellence (CSE) trainings and successfully completed
trainings seminars on Managing a Sales Culture and
Sales Leadership Core Strategies.
Hartland Clark
. Successful completion of Hartland Clarke's Credit
Union University Corporate Financial Management
Curriculum
TECHNICAL Microsoft Office XP- Word, PowerPoint, Excel
PROFICIENCY Internet, Web based applications
References furnished willingly upon request
Contact this candidate