Manager Sales

**** **** ****** **** ( Fort Washington, MD ***** 301-***-**** (

*************@**********.***

Danette M. Roberts

Objective

To pursue a position with an opportunity for professional growth.

Summary of Qualifications

Twenty years of successful executive administrative experience and

management team operations support.

Advanced proficiency in Microsoft Office Applications (Outlook, Word,

Excel, PowerPoint, Access and Project).

Detail oriented and meticulous at tasks.

Resourceful and self-confident; get the job done.

Strong interpersonal and communication skills.

Experience

July 2007 - Sabre Systems Alexandria, VA

Present

Program Management Office Assistant Project Manager at U.S. Census

Bureau

Execute the administrative tasks of the contract to include adherence

to company policies and procedures for timesheets, reviews,

terminations, benefits, security processing, interview and applicant

processing, purchase requisitions, expense reports and new hire

orientation.

Compile and track all paperwork necessary for new hires, security

processing, terminations, reviews, interviews and other company or

project related items.

Coordinate with Company offices in executing administrative tasks for

the Program Manager.

Work as a Liaison on administrative matters between the PMO and Sabre

Systems Alexandria, Virginia office.

Responsible for capturing minutes, action items and sign-in sheets for

program meetings when required.

Post and update work schedules, vacation schedules, monthly status

reports, branch work summaries and other related documentation to the

public portal website for the on-site staff.

Assist new staff in becoming familiar with company intranets,

timesheet reporting and on-site portal information for staff.

Assist staff in understanding on-site policies and procedures for

time-off, alternative work schedules, work assignments, and

notification communication protocols.

Send ticklers to staff on benefits, timesheets and other related items

that require staff notification.

Responsible for developing and maintaining job descriptions of all

current and future technical staff.

Schedule interviews for the Program Manager including notifying the

candidates of time and directions.

Handle the Security processing of all new hires to obtain a

confidential clearance for on-site work.

Handle all updates to existing staff badges including notifying the

staff of their badge expiration.

Assist in maintaining CMMI Level II/III compliance.

Assist Program Manager in maintaining a CMMI Level II/III earned value

tracking mechanism.

Responsible for monitoring, tracking, updating and maintaining planned

versus actual costs and generating EVMS reports. This includes

comparing cost data to baseline data.

Responsible for monitoring, tracking, updating and maintaining monthly

hours and associated cost spreadsheets.

Assist Program Manager in rolling out a new program tracking system in

Primavera.

Assist Program Manager in capturing team activities, resources and

time. This includes the development of the contractor master work

breakdown structure for all technical activities using Primavera, MS

Project or Excel and START.

Responsible for working with the Primavera scheduler to manage all

technical contractor activities in support of Client program/projects.

Compile the monthly status report in Microsoft Project and post on

public portal for staff.

Responsible for Sabre invoice tracking and submission.

Responsible for Subcontractor invoice tracking and submission of

monthly Subcontractor Hours by Objective Spreadsheet to Sabre

Corporate.

Responsible for Subcontractor hours review and tracking.

Responsible for Subcontractor contracts review and tracking.

Recommend processes that will improve the execution of on-site

administrative activities.

Perform other ad hoc duties as assigned by the Program Manager.

May 2006 - July Microdot, Inc. Largo, MD

2007

Operations Manager

Compile environmental data through historical and current research on

requests using current systems, databases and existing files.

Analyze data and respond to customer inquiries for research.

Produce monthly and daily reports.

Supervise field research analysts to implement and conduct historical

research at the National Archives, Library of Congress, and the U.S.

Geological Survey Center.

Provide customer service support to sales representatives as needed.

Sept 2004 - Oct Optimus Corporation Silver Spring, MD

2005

Sales Administration & Support Coordinator

Organized, monitored and maintained opportunities pipeline via Win

Award database administration.

Coordinated the logistics for trade shows and conferences.

Met with sponsors and organizing committees in order to plan scope and

format of events, to establish and monitor budgets, and to review

administrative procedures and event progress.

Coordinated services for events, such as hotel accommodations,

facilities, catering, booth setup and exhibit space and displays.

Directed administrative details such as financial operations,

dissemination of promotional materials, marketing collateral and

responses to inquiries.

Handled all team reporting requirements such as weekly highlights,

monthly business reviews and performance/forecasting statistics.

Conducted market research to determine potential sales.

Gathered data on competitors and analyzed their prices, sales, and

methods of marketing and distribution.

Prepared reports of findings, illustrating data graphically and

translating complex findings into written text.

Provided support assistance for proposal manager and team

including participation in review team meetings, offering of input

for Statement of Work and overall preparation of final RFPs.

Provided high-level administrative support by managing and maintaining

executives' schedules, making travel arrangements, and performing team

support functions such as preparing correspondence, ordering supplies

and coordinating conference calls and meetings.

May 2004 - Aug Bureau of National Affairs Washington, DC

2004

Sales Audit Specialist

Monitored and tracked Field Sales Team expense reports utilizing Excel

spreadsheets and Access databases.

Identified any financial reporting issues, researched such

discrepancies and presented findings to Sales Administration & Audit

Team Management.

Performed basic market research, prepared statistical reports of

findings and translated final analysis into written text and graphs.

June 2001 - Apr Lexis Nexis Washington, DC

2004

Sales Operations Analyst

Gathered and interpreted regional and division sales information and

provided analysis of data. This included expense management, goal

setting and forecasting via pipelines.

Developed accounting practices and Access databases to track and

measure the use of Federal contract vehicles, payments and purchase

orders. Identified problems and proposed solutions where appropriate.

Directed and trained lower-level sales administrators by developing

uniform templates and business practices for this group.

Organized and coordinated region programs, events and activities.

Provided executive level administrative support for Vice President of

Federal Government Sales, Business Development Director and Contracts

Liaison by managing calendars, coordinating travel arrangements and

preparing invoices, reports, memos, letters and other documents, using

Microsoft Word, Excel spreadsheets, Access databases, and/or other

presentation software.

Nov 1998 - June Bureau of National Affairs Washington, DC

2001

Senior Contracts Specialist

Reviewed highly complex pricing requests.

Compiled pricing information using Excel & Access databases, current

systems and other resources to obtain information needed to complete

pricing requests.

Prepared price proposals for the account executives and was

responsible for communicating special terms and conditions and length

of the offer to the customer.

Prepared special licenses and supplemental documents in response to

acceptance of negotiated price proposals for special contracts.

Provided assistance and guidance to other less experienced staff in

the more complex aspects of their work.

Served as primary point of contact for customers and coordinated with

other internal business units to resolve problems and issues.

Maintained files and Access databases of contract data to facilitate

sharing of pertinent information within and among departments.

Education

Master of Business Administration with concentration in Administrative

Management (Expected May 2012)

Bowie State University, Bowie, MD

Bachelor of Arts in Administration of Justice - May 1992

Howard University, Washington, DC

Training

Management Skills Introduction - December 2010 - Mind Leaders

Project Planning from a People Perspective - January 2011 - Mind

Leaders

Project Management in Primavera P6 Rel 7 - May 4, 2011 - Oracle

University

References

References are available on request.

Contact this candidate