Customer Service Sales

KOMAL SINGH

**** ******** ****, ******, **-*****. Ph: 530-***-****. Email:

******@***.***

PROFILE:

An extremely dedicated and results-oriented professional with a

strong educational background in Biomedical Engineering, sales and

customer service. Has four years of customer service and sales experience

with a proven track record of maximum cell phone sales in a month.

Possess 2 years of hands on experience with Lasers, MEMS, EEG, ECG,

PET/CT scanner, Fiber optic thermometer, Oscilloscope and over a year of

extensive lab experience in cell culture, biomarkers, gas chromatography

and assay development. Experience with medical device performance

testing, stent designing and a thorough understanding of optical

component assembly/packaging processes. Proficient with various

programming languages, including, but not limited to MATLAB, C++, Solid

works & LabVIEW .

EDUCATION:

University of California Irvine, CA

B.S. Biomedical Engineering, Specialization: Biophotonics

June 2011

Yuba Community College, CA

A.S. Mathematics and A.S Biological Sciences

July

2009

WORK EXPERIENCE:

Walmart Super Center, Yuba City, CA - Customer Service Representative

Dec 2005- Sep 2009

- Provided excellent customer service to the customers and performed

returns.

RadioShack, Yuba City, CA - Sales Representative

Aug 2005- Dec 2005

- Developed and promoted effective sale strategies of electronics and

hardware devices.

- Cultivated positive and enduring relationships with customers and

colleagues.

Air Force Hospital, Halwara, India - Medical Assistant

Aug 2000 - Jul 2004

- Assisted the doctors in the filing work and took notes.

ENGINEERING RESEARCH & PROJECTS EXPERIENCE:

Clinical Study and X-Ray Imaging Research for Dr. Sabee Molloi (UCI)

Jan 2011- present

- Conduct analytical analysis of the design rules for coronary

arterial tree and its applications in diffuse coronary artery

disease quantification.

- Measure regional coronary artery blood flow and its applications in

the assessment of coronary artery stenosis severity.

- Training provided by two cardiologists in performing surgery on

pigs, rabbits and rats.

- Develop quantitative techniques using diagnostic medical x-ray

imaging technology.

Senior Project (Edwards Lifesciences): Surgical Suture-Replacement

System for Enabling Minimal Invasive Heart Valve Replacement

Procedures.

Sep 2010 - June 2011

- Designed and developed a device which enables the implantation of

prosthetic heart valve through a small incision and replaced

sutures with surgical fasteners.

SKILLS:

. Proven track record of maximum cell phone sales in a month.

. Excellent skills in customer service, strategic planning, client

relationship management and sales.

. Exceptional leadership abilities concerning team initiatives.

. Highly organized and ability to accomplish multiple tasks in a given

time period.

. Multilingual: speak, read and write English, Hindi, Punjabi and speak

fluent Urdu.

. Proficient in Microsoft Office (Excel, PowerPoint, Word), internet &

email.

. Programming experience in MATLAB, C++, Solid works & LabVIEW.

. Hands on training on EEG, ECG, Pulse Oximeter, CT scanner, Fiberoptic

Thermometer & Audiometer.

. Lab experience in ELISA, cell culture and determination of protein

concentration using various assays.

. Knowledge of product safety standards: CSA/UL/IEC/EN60601-1.

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