Customer Service Engineer
Resume:
Palatine, IL *****
Martin Saldano
Career Excelsior Mfg. and Supply, Itasca, Illinois
Journal 1986-1998 Shipping and Receiving/Warehouse
Will call responsibilities include making sure customers
orders are filled properly and promptly as well as fast and
courteous customer service
Operate fork lift, load and unload semi-trailers, extensive
knowledge in HVAC products and supplies with computer
knowledge of all inventory on hand
Safety Committee member - to improve safety in the
workplace
Union Steward (Steelworkers Union) - negotiated contract
and initiated 401K plan, insurance and pensions
Borg Mechanical Contractors, Hillside, Illinois 5/98
- 12/02
Building Engineer Contractor/Member Pipefitter's Local 597
Serviced Rooftop Split Systems 5-1500 tons consisting of
brands such as Trane, Carrier, York, Lennox and McQuay
Serviced Liebert, Data Aire, and Chilled Water Systems for
many processing plants
Serviced Boilers consisting of Lochinvar, Peerless,
Burnham, VAV Boxes and Nortec Steam Humidifiers, Heat Pumps
and Electric Heat
Primary Technician for servicing VIP Accounts such as VA
Hines and Central Dupage Hospitals, AMTRAC, Kanaflex,
General Mills, Mac Neal Health Clinics, Men's Wearhouse,
Burlington Northwestern, Entenmanns Manufacturing Plant,
and University of Illinois - Chicago, Red Lobster, Olive
Garden, and Starbucks
Serviced various Refrigeration Equipment including Walk-in
coolers and freezers
Welding, braising and electrical background in all types of
electrical phases and controls
Thermflo, Inc., Wheeling, Illinois
03/03 - 05/04
Building Engineer Contractor/Member Pipefitter's Local 597
Serviced Liebert Data-Room Systems and 5-200 tons split
systems such as Systems 1,2 & 3, Challengers and Rooftop
systems featuring Varitrac & Andover Controls
High and Low Pressure Steam Systems and Low-High
Refrigeration Systems
Climate Control Testing Stations and Building Automation
Systems (DDC, Siemens and Johnson Controls)
Serviced accounts such as Allstate, Baxter Health, Cardinal
Health Allegiance Healthcare, 5/3 Banks, Bank One, Abbott
Labs, USG Corporation
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Rush University Hospital, Chicago, Illinois
05/04-05/05
Building Engineer/Member Teamster's Union
Split system Air Handler, Commercial Ice Banks for Organ
Storage
High Pressure Steam Systems, Reheats, VAV Boxes, and Steam
Stations
Cooling Towers for Data Control Rooms and Operating Rooms
Martin's Mechanical, Ltd
09/04-Present
Owner/Operator - Building and Mechanical Engineer
Sales and service of accounts such as Diamond Seafood,
Glenview Park District, Marc Realty, Staybridge Hotels,
Keefe Home Improvements, Watermark Properties, Marlowe's &
Chessie's Restaurants, Popeye's, Church's Chicken, Marathon
Gas Stations, Fredrickson Fire Equipment and Holiday Inn
Maintains good customer relations through good
Education communication skills, customer service, and efficient and
reliable troubleshooting skills
Meticulous and exact execution of HVAC/Refrigeration skills
resulting in thousands of dollars of savings for customers
and no call-backs
Possesses marketing and computer skills that assist
promotion and positive image
Lake Park High School, Roselle, Illinois
Diploma 1982
Environmental Technical Institute, Itasca, Illinois
HVAC/EPA/Universal Certification September 1997
C-Card Class
C-Card Classification
November 1999
Two-Part Pneumatic Class
Pneumatic Certification June 2001
B-Card Class
B-Card Classification
February 2002
A-Card Class
A-Card Classification Journeyman November
2004
City Of Chicago Stationary Engineer Pending Test
Date 7/16/11
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