**** ******* *** **** *****, Ga **344
Wayne New
Objective To obtain a customer service oriented position that will utilize my
extensive background in Management and Customer Service
Experience 03/07 –08/08
Floor Salesman, La-Z-Boy Furniture Gallery, Atlanta, GA
> Greet customers and introduce available product lines
> Assisting customers in determining appropriate products
> Coordinating design services for customers
> Writing sales and arranging product delivery
01/05 – 03/07
Food & Beverage Manager Doubletree Hotel, Atlanta, GA
> Managed day-to-day operations for Hotel with National #1 ranking
> Handled all in-house accounts
> Handled customer issues and complaints
> Handled office staff issues
> Handled all inventory and procurement
> Responsible for budgeting
> Processed payroll
Responsible for reporting to Corporate office
03/99 – 01/04
Front Desk Sales Coordinator, LaQuinta Inn, Alpharetta, GA
> Managed Front Desk
> Handled guest check in and check out
> Handled direct billing
> Scheduled Front Desk staff
> Handled guest issues/complaints
> Conducted Sales Calls, booked, and set up meetings and events
> Balanced Accounts Receivables
> Assisted in review and production of payroll
Education/Awards High School Diploma
? Signature Trainer
Interests I enjoy travel as it affords me the opportunity to widen my world view by
meeting different people and experiencing new places.
References are available on request.