Customer Service Manager
Resume:
Harrisonville, MO *****
Carol Knox
Objective To obtain employment with a stable company that will both utilize the skills that I
possess and challenge me to learn new skills.
Summary of 10-Key, Accounts Receivable, Accounts Payable, Payroll, Customer Service,
Qualifications QuickBooks, Peachtree, Word, Excel, Spreadsheets, Microsoft Office
Education 1984-1988 Raymore-Peculiar High School Peculiar, MO
Accounting, Secretarial Practice, Marketing, Office Management
06/88 - 09/88 Adjutant General Admin. Spec. School Ft. Jackson, SC
Military Personnel Records, Government Forms Management & Distribution
9/10 - 11/10 Cass Career Center Harrisonville, MO
Medical Terminology I & II
Professional 4/11 to Present Richard Brewer/Meridian Ins. Belton, MO
Experience Telemarketing (Part-time/Temporary)
Cold calling prospective clients to collect data regarding their current insurance
Setting appointments for insurance agent to quote group insurance coverage
Maintaining database of calls & information collected
Providing weekly status reports to agent
11/10 to 2/11 Catch-Frayz Marketing, Inc. Belton, MO
Consultant/Sales Representative
Contacted potential clients in person & through cold calling
Invoiced clients & collected payments for product &/or service
Established & maintained client files
Customer Service
03/08 to 07/08 Hy-Vee Gas Station Belton, MO
Cashier
Greeted & assisted customers
Operated cash register
Stocked shelves
Performed daily cleaning
9/06 to 1/08 Anytime Plumbing Harrisonville, MO
Office Manager
Accounts Receivable
Accounts Payable
Payroll
Collection Calls
General Office Duties
Called in locates for trenching jobs
09/05 to 07/06 InvestorsHub, Inc. Freeman, MO
Office Manager
Accounts Receivable
Accounts Payable
Payroll
Customer Service
Assisted with Internet Ad Management
General Office Duties
SGT Homeowner’s Assoc.
10/03 to 02/05 Harrisonville, MO
& MGM Management
Property Manager/Leasing Agent
Accounts Receivable
Accounts Payable
Screened Tenant Applications & Credit Histories
Executed Leases
Performed Move-In/Move-Out Inspections
Maintained Tenant Files
Collections
Scheduled Maintenance on units
Provided monthly reports to owners
Extracurricular American Legion Post 42, Harrisonville, MO
Activities *Post Commander - 1996 *Post Adjutant - 1995
Harrisonville Honor Guard, Harrisonville, MO
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