Customer Service Administrative Assistant

Paige Carol Diller * **** Royann Avenue, Bakersfield, CA 93307 * (619) 306-

7652

CAREER FOCUS

Administrative Support / Human Resources Support / Receptionist

PROFESSIONAL PROFILE

Administrative support professional experienced in working in fast-paced

environments demanding strong organizational, technical and interpersonal

skills. Trustworthy, ethical and discreet. Committed to superior customer

service, confident and poised in interactions with individuals at all

levels. Detail-oriented and resourceful in completing projects; able to

multi-task effectively.

KEY STRENGTHS

> ? Word Processing & Typing ? Office Equipment Operations

? Computer Operations ? Problem Solving

? Telephone Reception ? Customer Service

? Office Management ? Meeting Coordination/Event

Planning

? HR Coordination ? Filing & Data Archival

EXPERIENCE

Human Resources:

. Assisted with all aspects of a 2-tier phase of layoffs (over 400

employees). Coordinated job search forums for all laid off employees.

. Handled highly confidential material on staff members and executives.

. Setup an HR Department for small organization, including Employee

Handbook.

Administrative:

. Developed a computerized program to calculate sales tracings and

commissions for sales staff from a manual process.

. Organized a computerized CEU (Continuing Education Program) that

enabled staff to monitor the number of Respiratory Therapists who were

successfully trained.

. Setup numerous filing systems and libraries for various organizations.

Computer Skills:

. Competent using software including: Windows, Microsoft Office Suite,

E-Mail (Outlook & Lotus Notes), Firefox, Internet Research, Microsoft

Publisher, Peoplesoft (HR Software)

. Exceptional and accurate data entry and typing ability.

Customer Service:

. Acted as a backup Receptionist at all organizations I have been

employed. Exceptional customer service skills in person and over the

phone.

Page 1 of 2

RELATED EMPLOYMENT HISTORY

Independent Contractor - San Diego, CA 2007 to 2011

Administrative Assistant

Phillips/Respironics - Carlsbad, CA 2004 to 2007

Sr. Administrative Assistant

dj Orthopedics, LLC - Vista, CA 2000 to 2003

Sr. Administrative Assistant

Cobra/Titleist Golf (Acushnet Co.) - Carlsbad, CA 1997 -

2000

Executive Assistant

EDUCATION

Boulder City High School

Boulder City, NV

Major: General Studies

Graduated: May, 1981

- Excellent references will be furnished on request -

Page 2 of 2

Contact this candidate