TERRI L. LANCASTER
**** ********* ****, *********, ******** 80116
Phone: 303-***-**** Email:
*****.*********@*****.***
SUMMARY OF QUALIFICATIONS
Competent, professional Administrative Assistant with over 15
years' office experience supporting all levels of management.
. Proficient in Microsoft Office Suite including Outlook, Word,
Excel, PowerPoint and Access as well as SharePoint and Adobe
Writer.
. Extensive knowledge and experience creating, validating and
distributing reports using Access databases and Excel pivot
tables.
. Experience with accounts payable, accounts receivable and
accounting reports using Appgen accounting software as well as
payroll submission and 401K deductions and account maintenance.
. Excellent written and verbal communication.
WORK EXPERIENCE
Westwood College, Inc., Denver, CO
5/2007 - 5/2011
Admissions Operations Data Analyst - Provided data collection,
analysis and reporting for the Admissions Operations and Training
departments of a large private college.
. Created daily, weekly, monthly and term lead and application
reports for Admissions Teams and all levels of management for
lead conversion and productivity analysis.
. Coordinated with the Directors of Admissions, Area Vice
Presidents and Human Resources to obtain accurate new hire
and termination data for Admissions Representatives and
entered this data into the Campus Management data tables.
. Increased the accuracy and efficiency of key databases used
for manpower, tenure and turnover analysis reporting via ad
hoc requests and weekly and monthly reporting.
. Maintained an Access database to create reports for Training
course evaluation.
Nestl USA, Englewood, CO
11/2001 - 4/2007
Systems & Data Analyst, FoodServices Division - Developed and
maintained Access databases for collecting, cleansing and reporting
of On-Site sales data and the creation of quarterly and ad hoc
reports for all levels of management via Excel pivot tables.
Programmer-Sales System Support, Prepared Foods Division -
Responsible for the design, modification and validation of Daily
and Period End reports for both the Retail and FoodServices sales
organizations.
. Received the Nestle' Very Best Spirit Award for the Prepared
Foods' Supply Chain Consolidation Project. This involved
mapping 2,800 customer accounts into SAP.
. Created programs in Progress to extract data and imported this
data into complex Access databases to create user-friendly
reports for the Sales, Marketing, Finance, Customer Service and
Inventory Departments.
. Developed and managed daily data feeds for the Glendale Retail
Sales and Foodservices Sales Divisions.
. Updated and processed SQL OLAP Cubes with current sales data
monthly.
TERRI L. LANCASTER
Page 2
Phone: 303-***-****
*****.*********@*****.***
WORK EXPERIENCE - Continued
Programmer-Sales System Support, Prepared Foods Division
(Continued)
. Created a broker extranet for publishing sales data to the
broker community.
. Responsible for the security access, plan and fund maintenance,
system support and monthly and ad hoc reporting for the Account
Review trade spending program.
. Trained and supported administrative assistant on creating and
distributing monthly sales' reports to all departments.
Comeg USA, Aurora, CO
10/1997 - 10/2001
MIS Specialist - Responsible for all administrative processes for a
medical instrument sales and repair facility.
. Developed and maintained Access databases to integrate data
between the Sales, Accounting, Quality Control and Repair
Departments.
. Responsible for creating reports as requested by management
and customers.
. Compiled and submitted payroll and 401K data.
. Responsible for accounts payable, accounts receivable and
monthly financial reports using Appgen Accounting Software.
. Maintained all computer systems including network
administration, Internet connections and Appgen Accounting
Software.
. Ordered all office and shipping supplies.
Roller Hockey International, Parker, CO
1/1994 - 1/1997
Administrative Assistant - Part-time position consisting of word
processing, spreadsheets, database design and implementation,
bookkeeping, payroll, and general office duties.
TECHNICAL SKILLS
Microsoft Office (Advanced skills including Outlook, Word, Excel,
and Access), SharePoint, SRM and CampusVue Campus Management
Software, Proclarity Analytics data cube software and Business
Objects 5.1.
EDUCATION
New Horizons Computer Learning, Englewood, CO
Sept. 2000
Completed Advanced Microsoft Access Course
Red Rocks Community College, Lakewood, CO
1990 - 1995
Associate of Applied Science, Microcomputer Programming
GPA: 3.85
Mile Hi Reporting College, Lakewood, CO
1978 - 1980
Completed Court Reporting Course