Customer Service Sales

Chantel La Nier

***** ********* **. *****: 909-***-****

Rancho Cucamonga, ca 91737 ***************@*****.***

Professional Summary

To obtain an opportunity that will utilize and expand my customer service

skills in a promotional environment.

Core Qualifications

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proficient in microsoft office:Word, Excel, access, Powerpoint, Outlook

Express great team leader

able to work with others extremely organized punctual

Demonstrated the ability to interact effectively with management

quick learner

Experience

experienced Sales associate, 04/2007 - 12/2009

Nordstrom - Montclair, CA

As a Customer Service Professional in the sales-driven women's shoes dept,

providing service with a smile included; completing daily stock

assignments, exceeding daily, weekly, monthly and yearly goals, achieving

high ranks in sales competitions,personal stylist, retaining and acquiring

new clients with and without store accounts, customer rapport relations,

data entry, fulfilling online and phone orders, processing sales to

completion and maintaining a professional, customer friendly environment,

floor set knowledge,Worked directly with departments, clients, management

to achieve successful results..Increased sales by 17% over two-year period.

professional Sales Associate, 09/2004 - 12/2009

sales associate, 11/2006 - 04/2007

Anthropologie - Rancho Cucamonga, CA

Visual marketing and merchandising in this customer sales atmosphere was

completed alongside; the daily opening and closing store procedures,

greeting customers, maintaining the sales floor stock and inventory,

bypassing daily goals, raising the bar in sales competitions among

associates, processing on-line orders, working along side management to

accomplish daily goals

sales associate, 09/2004 - 09/2006

Macy"s - Rancho Cucamonga, CA

As a sales rep for Macy's, I worked in the teen girls clothing department

and completed daily stock assignments, cleaned the fitting rooms, succeeded

in sales competitions, opening credit accounts that allowed repeating

customers to benefit from their everyday shoppingWorked directly with

departments, customers, management to achieve success within the

store.,Successfully led key projects which resulted in increase of sales.

on-line orders and gained personal shopper experience, established floor

displays, floor set knowledge

Education

current Chaffey Community College - Rancho Cucamonga, CA

General Education, fashion merchandising

06/2004 Etiwanda High School - Etiwanda, CA

High School Diploma general education

Keywords

Windows Office Suite, Adobe Acrobat, professional customer service

experience, Customer Satisfaction,Planning, Inventory, Creative Problem

Solving

Contact this candidate