Sales Customer Service

Location:

90604

Posted:

August 30, 2011

Contact this candidate

Resume:

Alfredo Pi on

***** ***** **.

Whittier, CA. ****4

480-***-****

*******@*******.***

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PROFILE

A dynamic, results-drive professional, offering a combination of

experience, education, energy, positive outlook, focus and creativity which

reflects on my Sales and Goals

. Committed to a high customer service sales

. Create a positive customer relationship with product knowledge and

positive demeanor

. Conduct Sales training for employees

. Meet or exceed outside sales goals as a sales professional with a

proven track record

. Service sales $ 425k (42% profit)

. New Installation sales $ 680k (35% profit)

. Exceeding quotas by over 62%

. Strong Sales background in the Fire Protection Industry

COMPUTER PROFICIENCY:

. MS Office including Word, Access, Excel, Outlook, Publisher and

PowerPoint,

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EXPERIENCE:

J&M Fire Services April '10- Present

633 Maple Ave. Montebello, Ca.

Sales Marketing

. Startup Company in the Fire Protection Industry.

. Cold calling on New accounts and existing accounts

. Government Contracts: Responsible for bidding City, State, County, and

School Districts.

Fire Resource Center February '09- June

2346 E. University Dr. Phoenix, Az. 850**-***-***-

3024

Consulting/ Sales Marketing

. Startup Company in the Fire Protection Industry.

. Set up Website,Reports,Invoices,Procedures,Software

. Sales Marketing, Consulting

Benson Systems September '07 -

Januray09

2065 W. Obispo Ave. Gilbert, Az. 85233 480-***-****

Commercial Sales/ Contract Administrator

. Maintain and manage the existing customer base that has been acquired

through my sales efforts

. Responsible for cold calling on New accounts throughout Arizona

. Government Contracts: Responsible for bidding City, State, County, and

School Districts throughout

. I was awarded the New Contraction contracts for FMI (Phelps Dodge) in

Bagdad, Az.

. Contracts: Read, advise and suggest necessary changes for service

contracts. Attended all pre-bid meetings and bid openings, completed

and provided all necessary contract documentation and managed

contracts once awarded

. Project Management: Responsible for managing the operations and

completion of all new construction and service projects obtained

through my sales efforts. Closed 850K for the year 2008

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R.C.I. Systems, Inc. August '03 -

September 07

1220 W. Geneva Dr. Tempe, Az. 852**-***-***-

8711

Commercial Sales/ Service Contract Administrator

. Maintained and managed the existing customer base that had been

acquired through my sales efforts

. Government Contracts: Responsible for bidding City, State, County, and

School Districts throughout Arizona. I was awarded contracts for the

City of Phoenix, City of Scottsdale, City of Chandler, City of Tempe

and various governments, Wells Fargo, National Bank,Basha's, Phelps

Dodge accounts throughout the state

. Cold Calling: Responsible for cold calling accounts primarily

throughout the metropolitan Phoenix area including monthly travel to

other cities within the state

. Contracts: Read, advised and suggested necessary changes on all

service contracts. Attended all pre-bid meetings and bid openings,

completed and provided all necessary contract documentation, and

managed contracts once awarded

. Bank Industry: Monitoring fire alarm systems, New installation and

service fire alarm systems

Wells Fargo 125K, National Bank 45K, Arizona Credit Union 65K,

Washington Mutual 35K

. Closed 390K for the year 2007

Sun Devil Fire & Security Inc. January

'99 - August '03

2929 W. Clarendon Ave. Phoenix, Az. 623-245-

0636

Sales/Customer Service/ Operations Management

Responsible for various positions throughout my 5 years with the company

. Performed duties as an Outside Sales Representative.

. Managed the Customer Service Department. Identified the need for the

Customer Service Department, hired personnel, developed the written

procedure manual and trained employees

. Managed the Scheduling Department. Created the procedure manual for

workload scheduling / completion and trained employees

. Managed all aspects of Service Operations. Monitored monthly sales (P

& L), adhered to and forecasted budgets, hiring, termination, work

load assignment / completion, payroll, employee reviews, quality

control inspections, accountability of equipment inventory and issued

purchase orders

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EXPERIENCE CONTINUED...

. Security, Access, Video, Fire Alarm Systems.

. Tracked all expenses, maintained job files on each project, profit

loss report to owner weekly

. Reviewed and completed the requirement of all contracts and

subcontracting agreements.

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EDUCATION

. Madera High School Graduate - California, Ca.

. Completed two years at the University of Fresno - Fresno, CA.

Professional

. L-16 Fire Protection License

. Completed various Business Leadership, Management, and Human Resources

Seminars

. Received the annual MVP Award consecutively for two years while at Sun

Devil Fire in Phoenix, AZ.

. Completed Franklin Covey Time Management Seminar

. BOMA member for six years

. IFMA member for two years

. Rotary Club member for two years

. Broad of Director for Arizona Heritage Credit Union for five years.

Alfredo Pinon

Track Record

Freeport McMoran PO Box 245 Bagdad, Az. 86321 928-***-**** Rey Vergara

( various locations)

Tenant improvement on fire sprinkler systems $ 20.000.00 07/08-10/08